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| the different products and services a business sells |
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| placing a product in a certain market to get a desired customer response |
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| blending of the four marketing elements of product, distribution, price, and promotion used to reach a target market |
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| routes that products and services take from the time they are produced ot the time they are consumed |
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| pricing that is determined by how much customers are willing to pay |
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| price determined by using the wholesale cost of an item |
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| price determined by adding an amount ot the wholesale cost of an item |
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| price determined by subtracting an amount from the retail price |
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| Competition-based pricing |
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| pricing that is determined by considering what competitors charge |
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| price charged can be determined by the amount of time it takes to complete the service |
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| one price can be charged for services that are combined |
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| point at which sales revenue equals the total cost of producing and distributing a product or service |
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| paid form of communication sent out by a business about a product or service |
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| establishing a favorable relationship with customers and the general public |
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| usually less than a minute in length and run during breaks in television programming |
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| can last a half hour or more and usually demonstrates product being offered. |
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| Telephone directories (yellow pages) |
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| list the phone numbers of business in a certain area |
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| lincludes fliers, catalogs, letters, and other correspondence sent to target customers through the mail |
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| signs on public transportation |
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| a written statement meant to inform the media of an event or product |
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| free promotion generated by media coverage (ribbon cutting of new business) |
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| direct communication between a prospective buyer and a sales representative in which the sales representative attempts to influence the prospective buyer |
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| decisions are based on logical reasoning of customers |
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| decisions are based on the desire to have a specific product or service |
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| act of offering an incentive to customers in order to increase sales |
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| a refund offered to people who purchase a product |
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| what you want your busines to achieve in the next year |
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| what you want your business to achieve in the next 2 to 5 years |
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| percentage of market that a business owns |
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| establishing informal ties with people who can help your business grow |
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| show where your business will be 5, 10, even 20 years from now |
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