Term
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Definition
| Under the Civil Rights Act of 1964 and its amendments, adverse impact occurs whenever the selection rate for any protected group is less than 80% of the rate for the group with the highest rate. The focus is on the hiring standard used by the employer as a method of screening applicants. "The burden of proof is on the employer to show that a hiring standard is job related." |
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Term
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Definition
| Review of a facility's hiring practices (recruiting, advertising, and data on the applicants) by the federal government to ensure conformity to the 1964 Civil Rights Act and its amendments. Legal violations can be processed if it is determined that the facility has discriminated based on age, sex, marital status, race, religion, handicap or national origin. |
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Term
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Definition
| Utilization of a third party to resolve disputes. As used here, this concept is related to facilities that have unions. The third party hears the arguments on both sides and then makes a decision which is binding on both the union and the facility. |
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Term
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Definition
| Determination by the National Labor Relations Board of which workers will be grouped together for the purposes of forming or taking steps towards forming a union. |
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Term
| Benefits (Fringe Benefits) |
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Definition
| Compensation other than wages paid to workers, such as paid vacation/leave, paid health insurance, and retirement plans. |
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Term
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Definition
| Paths or promotion routes established by the organization along which employees can seek to progress, such as financial assistance and release time to CNAs who seek to become a licensed nurse, or a licensed practical nurse who seeks to become a registered nurse. |
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Term
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Definition
| Defined avenues for upward mobility available to employees within an organization (similar to career ladder) |
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Term
| Clinical Approach to Hiring Decision |
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Definition
| A hiring technique in which the employer makes the decision after reviewing all the information in hand about the match of the applicant and the job (see also STATISTICAL APPROACH) |
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Term
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Definition
| Either help given by a superior to a subordinate, or personal assistance from a person who is not the employee's supervisor, but may be a manager of another division or from outside the company. |
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Term
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Definition
| Bargaining by groups of workers recognized and constituted through supervised election procedures under the National Labor Relations Board. |
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Term
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Definition
| Determining and administering wage, incentive, and benefit programs for a facility. |
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Term
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Definition
| Ideas or approaches to the functions of wages and benefits in motivating employees to meet the requirements of the employer (see e.g., EQUITY THEORY). |
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Term
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Definition
| (as a managerial behavior) Determination by administration of how well jobs have been done and what progress is being made to achieve the organization goals, then taking necessary corrective actions to achieve these goals. It is the process of monitoring, evaluating and correcting. |
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Term
| Cost of Living Allowance (COLA) |
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Definition
| Upward adjustments in wages during times of inflation to assist workers to maintain their purchasing power. |
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Term
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Definition
| The ability of service agencies to understand the world view of clients of different cultures, and adapt practices to ensure their effectiveness. |
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Term
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Definition
| The mosaic of individuals and groups with varying backgrounds, experiences, styles, perceptions, values and beliefs. |
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Term
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Definition
| The use of any selection procedure which has an adverse impact on the hiring, promotion or other employment or membership opportunities of members of any race, age, religion, marital status, sex, or national origin. |
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Term
| Employee Assistance Program (EAP) |
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Definition
| 24-hour, 7-day-a-week confidential telephone service providing assistance to employees on matters such as child and elder care, substance abuse, financial counseling, etc. |
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Term
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Definition
| A compilation of the facility policies that directly relate to work conditions. It is often treated as a binding contract by the courts. |
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Term
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Definition
| The concept of encouraging and authorizing workers to take the initiative to improve operations, reduce costs, and improve quality of services. |
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Term
| Equal Employment Opportunities Commission (EEOC) |
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Definition
| The organization was created by the Civil Rights Act of 1964 to carry out the provisions of that act. Also administers ADA, ADEA, Equal Pay Act, Pregnancy Discrimination, GINA, and other acts. |
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Term
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Definition
| Concept that employees seek an exchange in which their wages and benefits are equal to their work effort, especially when compared to wages and benefits being paid to similarly situated co-workers. |
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Term
| Error of Central Tendency |
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Definition
| Error by supervisors using rating scales in employee evaluations when consistently giving only moderate scores to employees on performance appraisals, regardless of whether the employee is a poor or an outstanding performer. |
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Term
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Definition
| Belief that the level of motivation to perform (make an effort at work) is a mathematical function of the expectations individuals have about future outcomes multiplied by the value the employee places on these outcomes. |
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Term
| Federal Mediation and Conciliation Service (FMCS) |
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Definition
| A federal agency making government facilities available for conciliation, mediation and voluntary arbitration of labor disputes. |
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Term
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Definition
| A program allowing employees to choose the hours they work, so long as they put in the expected number of hours per time period. |
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Term
| Flexible Spending Account |
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Definition
| An optional benefit in which employees can set aside a designated amount of funds for guture medical services. As medical services are incurred, the charge is made against the account. The funds are usually a pre-tax withdrawal from the employees check. This optional benefit must be a careful calculation and is usually for persons that have consistent or relatively high medical expenses. There is an administrative fee from the processing agent and funds not used can't be carried over to the next year. |
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Term
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Definition
| A summary score based on the components of a performance appraisal. |
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Term
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Definition
| Setting of objectives to be achieved by an employee before the next performance appraisal. |
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Term
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Definition
| The established method, and outlined in the employee handbook, by which an employee can have any decision of a supervisor reviewed by higher level management with the organization. |
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Term
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Definition
| Error made by supervisors using rating scales in an employee evaluation where they value one particular type of job behavior and permit the presence or absence of that one trait to color several or most other trait ratings. |
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Term
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Definition
| A fringe benefit available to many nursing facility employees. Typically the employee is covered free or shares in the cost, and can obtain family coverage for an additional periodic payment. |
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Term
| Health Insurance Portability and Accountability Act (HIPAA) |
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Definition
| Established principles of patient privacy and confidentiality regarding use and misuse of their personal medical information and records, as well as standards for communication, storage and transmission of information. |
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Term
| Human Resource Management |
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Definition
| The organizational function of planning for human resource needs, recruitment, selection, compensation, development, evaluation, and handling of grievances and labor relations. |
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Term
| In Migration--Out Migration |
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Definition
| Movement of laborers into or out of the geographic area within which a facility is recruiting for specific positions. |
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Term
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Definition
| Individuals with skills especially needed by a facility may be able to negotiate a higher wage than other employees in similar positions. |
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Term
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Definition
| Seminars, online programs, DVDs, workshops, etc., offered during the work career of the employee. An "in-service" is an educational session. |
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Term
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Definition
| A collection of tasks assigne to an employee. |
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Term
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Definition
| The process of defining a position in terms of tasks or behaviors required, specifying the qualification of the employee to be assigned those duties. |
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Term
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Definition
| The practice of posting available jobs on bulletin boards and encouraging employees to apply or bid for openings. |
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Term
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Definition
| A statement of the tasks to be done based on the job analysis, usually including a list of duties and responsibilities of the position in order of importance. |
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Term
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Definition
| The process of assessing and rating all jobs in an organization as a basis for the wage and salary system. |
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Term
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Definition
| A group of two or more jobs that have similar duties, for example, the duties of the registered nurse and licensed nurse practitioners. |
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Term
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Definition
| Same as job bidding; a form of internal recruitment in which the job opening is literally posted on the bulletin boards, inviting employees to bid. |
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Term
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Definition
| A statement of the skills, education, and experience required to perform the work. This is derived from the job description. |
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Term
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Definition
| Naming of the job to distinguish that job from all other jobs, often indicating level, e.g., Supervisor II. |
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Term
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Definition
| Establishing the value of a job by comparing it to all other jobs to e accomplished by an organization. |
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Term
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Definition
| A method of establishing wage rates for jobs, based on comparing all jobs in the organization to a touchstone job in the facility, such as nursing. |
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Term
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Definition
| The geographic area from which applicants for positions are to be recruited. |
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Term
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Definition
| Temporary dismissal of workers from their jobs due to lack of work, not "for cause." |
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Term
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Definition
| Consistently giving high ratings to all employees when evaluating employees in an attempt to avoid conflict. |
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Term
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Definition
| Some facilities offer free or shared fees for life insurance (a specific payment amount upon the death of the insured), usually term type life insurance, as a benefit. Term insurance features low premiums or high-dollar coverage, but has no cash, loan or other value. |
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Term
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Definition
| Person responsible for performing most of the personnel functions, who is delegated authority by the administrator to make decisions on his/her behalf and authority to commit facility resources. |
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Term
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Definition
| A projection of the present and future availability of qualified personnel in a number sufficient to meet facility needs. |
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Term
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Definition
| Another concept that is related to facilities that are unionized. In this case, the third party seeks to reach a settlement between the union and the facility on an issue. |
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Term
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Definition
| An individual who agrees to advise a person over a set period of time. |
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Term
| National Labor Relations Board |
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Definition
| An organized panel set up to administer the process under the National Labor Relations Act, under which unions become certified as the bargaining agents for groups of workers. |
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Term
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Definition
| Favoring one's family members in hiring practices. |
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Term
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Definition
| Assignment of employee to one staff member who assists the employee to acquire the capabilities required in a position in the facility. |
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Term
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Definition
| (a managerial behavior) The grouping of activities and people who will carry them out, assigning roles and delegating authority. |
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Term
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Definition
| Term coined to suggest giving employees a proprietary sense of participation in the facility and its goals through treating employees as members of a team. |
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Term
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Definition
| Usually an annual evaluation of employees in which the performance of the employee is formalized into written appraisals or rating scales by the administrator and given to the employee prior to a face-to-face meeting to review the evaluation and allow the employee to respond to the comments or rating. This evaluation is based on clear measures and goals set the previous year. Setting work goals for the next evaluation period is also part of this evaluation process. |
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Term
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Definition
| Same as performance evaluation; comments by the employee on the employee on the evluation by the administrator. |
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Term
| Performance-Centered Objectives |
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Definition
| Stating training goals in terms of behaviors that can be learned and observed by supervisors or others, e.g., ability to demonstrate proper procedures for turning a residnet suffering from pressure ulcers. |
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Term
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Definition
| A staff function. Assists line managers in record keeping, recruitment, selection, training and retaining employees as well as compensation management and performance evaluation. This person is most responsible for the human resources function. |
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Term
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Definition
| (as a managerial behavior) Deciding what is to be done, setting short- and long-term objectives, then identifying the means for achieving them. Requires forecasting the economic, social, and political environment anticipated for the organization and the resources that will be available to it. |
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Term
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Definition
| The responsibilities and duties performed by one individual. There are as many positions as there are employees. |
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Term
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Definition
| A short questionnaire and interview used by some facilities to help screen out unsuitable applicants for a position. |
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Term
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Definition
| The wages paid by the predominant number of facilities in a community. Most businesses indicate they pay the prevailing wage rate or a competitive rate. |
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Term
| Preventive Labor Relations |
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Definition
| Maximizing the communicaiton and facility accpetance by non-unionized employees in hope that they will feel no need to form a union to achieve their work goals. |
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Term
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Definition
| Use of a specified number of verbal, then more stern written warnings for each offense of the same rule before suspending or firing an employee. |
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Term
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Definition
| The pay variation permitted within a class or grade of jobs. |
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Term
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Definition
| Listing a number of characteristics, traits and/or requirements of an employee's position on a line or scale which is checked off by the rater as the degree to which the employee does or does not possess a specified characteristic or trait, or fulfill a stated requirement. |
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Term
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Definition
| Requirement by a government agency that an employer increase the proportion of women or minority persons in the employer's workforce. |
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Term
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Definition
| Actions such as alteration of facilities and the work environment as well as job restructuring to focus on the essential functions, and altering or eliminating nonessential aspects of a job in order to accommodate a disabled employee. |
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Term
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Definition
| Recommendations by others of a person for a position at a facility. |
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Term
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Definition
| Employment agency which usually focuses its efforts on middle and upper level positions, often conducting national searches, charging the employer for the services. |
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Term
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Definition
| Involves such activities as recruiting, orienting, training, rating, disciplining and terminating employees. |
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Term
| Statistical Approach to Hiring |
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Definition
| Identifying the most valid predictors of job success, then using weights in a formula to choose among applicants for a position (see also CLINICAL APPROACH). |
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Term
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Definition
| A coordinated and aggregated series of work elements used to produce an output (e.g., making beds). |
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Term
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Definition
| Review of job descriptions and activities essential for performing each job (step two of establishing training needs). |
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Term
| Uniform Guidelines on Employee Selection Procedures |
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Definition
| A publication of four federal agencies in 1987 setting standards by which federal agencies determine the acceptability of validation procedures used for written tests and other selection devices. |
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Term
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Definition
| Establishment of pay grades and rates by employers to both achieve equity and offer some flexibility to supervisors in setting an employee's wage. |
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Term
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Definition
| Determination of wage rates by considering the labor market, prevailing wage rates, cost of living, ability to pay, collective bargaining agreements, individual bargaining agreements, and value of the job. |
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Term
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Definition
| Decisions by management on the rate of pay for the facility staff, the amount of discretion supervisors may use in setting individual salaries, the spread between pay rates for long-time and new employees, and the periods between pay raises together. |
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