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5510 S IH-35 Building C
Austin, TX 78745
(512) 442-6448 |
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Joe (GM)
Tito (KM)
Andy (BM)
Dave (Service Manager/FOH) |
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CEO: David Orenstein
Chief Operating Officer: Ryan Franklin
Director of Operations: Mike Sebazco
Area Director: Don |
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Sun-Thur 11-10
Fri-Sat 11-11 |
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50% off employee menu when working
25% off when not working |
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| What 3 teasers are prepared the quickest? |
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Definition
| Onion strings, shrimp & avacado cocktail, fried pickles |
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| Describe the spicy spinach & artichoke dip as you would to a guest. |
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Definition
| It's made with spinach, monterrey jack cheese, cream cheese, sour cream, jalapeno flakes, and topped off with a jalapeno slice. Served with tortilla chips. |
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| What is the proper set-up for a house salad? |
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| 2 cups salad mix (romaine & iceberg lettuce with carrot strips), 1 tbsp. mixed cheese, 1oz. diced tomatoes, 5-6 croutons, topped with a red onion ring, 1 1/2 oz. of dressing served on the side |
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| What ingredients are in our spicy caesar to make it spicy? |
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| How would you describe our smoked sirloin to a guest? |
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| It's our signature item, "wonderful" peppercorn crusted sirloin, slow smoked in our hickory smoker, never touches the grill, sliced to order. |
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| What are the portion sizes of the smoked sirloin steak? |
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| What do we always ask a table at the time of greet? |
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| If they are a 1st timer, if they'd like to start with an app., and what they'd like to drink. |
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| What are the words you would use to greet your table. |
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"Good evening, and welcome to TXLC. My name's Allison, and I'll be taking care of you this evening. Have you ever dined with us before?" |
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| What are the words you'd use to do a team greet? |
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| same as greet, but notify them that you and ______ will both be taking care of them. |
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| How do we let everyone know that a table has been greeted? |
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| What 3 things should you always do when you have a first time guest? |
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| Welcome them, menu tour, notify a manager. |
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| What do you need to obtain from the guests during the greet? |
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| Drink orders, and app orders. |
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| How do you offer drinks to a table? |
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| Offer two alcoholic drinks & one non by name. |
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| How do you offer teasers to a table? |
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| What two things should you always do before leaving a table? |
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| communicate & 360 degrees |
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| What would you say to a guest who asks you "What is a Branding Iron Margarita"? |
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Definition
| It's the top shelf margarita. |
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| What questions do you need to ask a guest who orders a branding iron margarita? |
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Definition
| type of tequila, triple sec, salt or no salt. |
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| Describe our proper service well procedure. |
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| make sure the ticket is yours, and stab your ticket. |
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| What would you do if your drinks were not ready when you got to the service well? |
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| How many drinks can you serve a guest before the floor manager has to be alerted? |
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| What age do we card under? |
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| A guest is obviously intoxicated & orders another drink. How would you handle this? |
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| What is the "Get it right" practice in Serve With Texas Pride platform? |
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| Write it down, repeat it back. |
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| Bud Light, Miller Light, Dos Equis, Sam Adams Boston Lager, Shiner |
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Merlots
(know two by name) |
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Definition
"Xplorador", Concha Y Toro, Chile
Red Diamond, Washington
Blackstone, California
Kunde Estate, Sonoma/California
Franciscan, Napa/California |
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| crispy shoestring fries, steak fries, loaded baked potato, baked sweet potato, garlic mashed potatos, au gratin potatos, steakhouse creamed spinach, steamed broccoli, ranchhouse beans, southwest rice, sauteed mushrooms |
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| Ranch, low-cal ranch, light italian, catalina, oil & vinegar, bleu cheese, honey mustard, 1000 Island, lime vinegrette, catalina, classic caesar, spicy caesar, blue cheese vinegrette |
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| Portions of Spinach & artichoke dip |
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| 8oz., 6oz. tortilla chips, spinach, moneterrey jack cheese, cream cheese, sour cream, jalapeno flakes, topped with a jalapeno slice |
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| Portions: fried jalapenos |
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Definition
| 10 jalapeno halves, spicy flour, mixed cheese, bacon bits, laredo seasonings, served with 2oz. ranch |
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| 5oz., white american cheese, onion, cilantro, pico de gallo on top served with 3 1/2 oz. of chips. |
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| Same as queso blanco, just add tenderloin. |
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| Portions: Smoked Sirloin Nachos |
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| 8 chips topped with beans, mixed cheese, sirloin, jalapeno, pico de gallo, served with lettuce, sour cream and pico in the center. |
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| 6 long pickle spears, spicy flour, served with white BBQ sauce. |
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| Portions: Shrimp & avacado cocktail |
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| 3oz. shrimp, 8oz. spicy chipotle cocktail sauce, 3oz. tortilla chips, avacado, salsa, pico de gallo presented with a lime wheel. |
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| Portions: Texas Hot Wings |
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| 8 wings (4 wings, 4 drum sticks), toss with buffalo sauce, served with bleu cheese or ranch, 4 celery sticks and 4 carrot sticks. |
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| Portions: Taste of Texas Sampler |
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| 4 hot wings, 4oz. fried artichokes, 2oz. onion strings, 2 carrot sticks, 2 celery sticks, served with ranch. |
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| 2 cups salad mix (romaine & iceberg lettuce), thin carrot slices, 1tbsp. mixed cheese, 1oz. diced tom., 5-6 croutons, top with a red onion ring, with 1 1/2 oz. dressing on the side. |
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| 2 cups romaine lettuce tossed in 1 1/2 classic caesar or spicy caesar, with 2 tbsp. parm. cheese, 5-6 croutons. |
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| Lettuce wedge, 2oz. bleu cheese, 1tbsp. bacon bits, 1oz. bleu cheese crumbles, 2oz. diced tom. around the plate, 2 couton toasts. |
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| Portions: Signature Smoked Sirloin |
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| Peppercorn crusted sirloin, slow smoked in hickory smokers, never touches the grill, sliced to order. |
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| offer two types of tequila, ask salt or no salt, ask what kind of triple sec. *served only on the rocks. |
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| Know two descriptive words for Merlot |
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Definition
| medium bodied, hints of oak, hints of berry, hints of vanilla, least dry, paired with buger steak or country fried steak |
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