Term
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Definition
| SPECIAL CODE OF BEHAVIOR REQUIRED IN SPECIFIC WORK SITUATION. |
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Term
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Definition
| CONNECTING DEVICE BETWEEN SENDER(SOURCE) AND REC |
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Term
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Definition
| MESSAGES/MEANINGS ARE CLEAR, PRECISE AND UNDERSTANDABLE. PROVIDE LONG-LASTING RECORD OF DATA TRANSMITTED. |
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Term
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Definition
| SHARING INFORMATION ANDM EANING EITHER KNOWINGLY OR UNKNOWINGLY. |
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Term
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Definition
| PHYSICAL CUES, ENVIRONMENTAL STIMULI & UNDETSTANDING THAT CONVEYS MEANING BETWEEN TWO INDIVIDUALS OF THE SAME CULTURE. |
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Term
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Definition
| SHARED SYSTEM OF SYMBOLS, BELIEFS, ATTITUDES, VALUES, EXPECTATIONS, AND NORMS FOR BEHAVIOR. |
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Term
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Definition
| PROCESS BY WHICH THE RECEIVER INTERPRETS THE MEANING(S) OF A MESSAGE. |
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Term
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Definition
| PROCESS OF TRANSLATING COMMUNICATION INTO UNDERSTANDABLE MESSAGE - USING APPROPRIATE SYMBOLS - BEFORE TRANSMISSION. |
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Term
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Definition
| JUDGING OTHERS BY ONES OWN STANDARDS, BEHAVIORS, CUSTOMS INSTEAD OF ACKNOWLEDGING THAT DISTINCTIONS EXIST. |
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Term
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Definition
| RECEIVER'S RESPONSE TO THE MESSAGE. |
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Term
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Definition
| OCCURS WITHIN OFFICIAL ORGANIZATIONAL CHANNELS AND IS OFFICIALLY SANCTIONED BY THE ORGANIZATION. |
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Term
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Definition
| THIS PRINCIPLE IS USED WHEN PEOPLE AT THE SAME OF DIFFERENT LEVELS COMMUNICATE WITH EACH OTHER W/O GOING THROUGH THEIR SUPERVISORS. |
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Term
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Definition
| EXISTS OUTSIDE THE ORGANIZAITON'S STRUCTURE AND BYPASSES THE HIERARCHIAL LEVELS OF AUTHORITY (I.E. "GRAPEVINE"). |
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Term
| MBWA (MANAGEMENT BY WALKING/WANDERING AROUND) |
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Definition
| PRACTICE OF DEALING WITH SUBORDINATES BY WALKING AROUND,TALKING INFORMALLY AT THEIR SITES & OBSERVING WORKING DONCITIONS, EMPOLYEES' BEHAVIORS AND BUSINESS OPERATIONS. |
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Term
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Definition
| ANYTHING THAT INTERFERES WITH THE COMMUNICATION PROCESS BETWEEN SENDER AND RECEIVER. |
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Term
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Definition
| BARS EMPLOYEE FROM ACCEPTING SIMILAR WORK FROM A DIRECT COMPETITOR WITHIN A GEOGRAPHIC AREA FOR SPECIFIED NUMBER OF YEARS. |
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Term
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Definition
| COMMUNICATION W/O THE USE OF WORDS, MESSAGE TRANSMITTED BY BEHAVIORS/ACTIONS - BODY MOVEMENTS, OFFICE LAYOUT, APPEARANCE, TONE OF VOICE, FACIAL EXPRESSIONS. |
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Term
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Definition
| SOUNDS USED TO EXPRESS WORDS - I.E. TONE OF VOICE, PITCH, PACE, DEGREE OF LOUDNESS, AND ACCENTS CAN CONVEY DISTINCT MESSAGE. |
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Term
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Definition
| AMOUNT OF SPACE BETWEEN TWO INDIVIDUALS IS DISTINCT TYPE OF COMMUNICATION. THERE ARE 4 ZONES )INTIMATE, CASUAL, SOCIAL & PUBLIC). |
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Term
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Definition
| PERSON OR OBJECT TO WHICH MESSAGE IS DIRECTED. |
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Term
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Definition
| PERSON WHO STARTS/SENDS A MESSAGE. |
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Term
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Definition
| CLASSIFYING PEOPLE INTO PREDICTABLE GROUPS SO THEY CAN BE MORE EASILY UNDERSTOOD. |
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