Term
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Definition
| Defined by the Employment Equity Act as a North American Indian or a member of a First Nation, M?tis or Inuit. North American Indians or members of a First Nation include status, treaty, or registered Indians, as well as non-status and non-registered Indians. |
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Term
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Definition
| Defined by the Employment Equity Act as a North American Indian or a member of a First Nation, M?tis or Inuit. North American Indians or members of a First Nation include status, treaty, or registered Indians, as well as non-status and non-registered Indians |
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Term
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Definition
| Percent of applicants hired divided by total number of applicants |
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Term
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Definition
| Performance of job-related tasks and duties by trainees during training |
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Term
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Definition
| Situation in which only higher-risk employees select and use certain benefits. |
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Term
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Definition
| Employee does not have to join the union, but must pay union dues. |
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Term
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Definition
| All persons who are actually evaluated for selection |
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Term
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Definition
| A subset of the labour force population that is available for selection using a particular recruiting approach. |
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Term
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Definition
| Process that uses a neutral third party to hear evidence from both parties and who make final and binding decisions |
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Term
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Definition
| Collections of instruments and ?exercises designed to diagnose individuals? development needs. |
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Term
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Definition
| A survey that focuses on employees? feelings and beliefs about their jobs and the organization. |
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Term
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Definition
| Extent of individual freedom and discretion in the work and its scheduling |
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Term
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Definition
| Compensation plan that equalizes cost differences between identical international and home-country assignments. |
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Term
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Definition
| Employees eligible to select a single union to represent and bargain collectively for them. |
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Term
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Definition
| Basic compensation that an employee receives, usually as a wage or a salary |
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Term
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Definition
| Copying someone else?s behaviour |
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Term
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Definition
| Interview in which applicants give specific examples of how they have performed a certain task or handled a problem in the past |
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Term
| Behaviourally anchored rating scales (BARS) |
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Definition
| Scales describe behaviours differentiating between effective and ineffective performers that can be observed and anchor them at points on a scale |
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Term
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Definition
| Jobs found in many organizations and performed by several individuals who have similar duties that are relatively stable and require similar KSAs. |
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Term
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Definition
| Comparing specific measures of performance against data on those measures in other organizations. |
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Term
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Definition
| Indirect reward given to an employee or a group of employees for organizational membership. |
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Term
| Bona fide occupational requirement (BFOR) |
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Definition
| A justifiable reason for discriminating against a member of a designated group. |
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Term
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Definition
| One-time payment that does not become part of the employee’s base pay |
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Term
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Definition
| Union tactic to encourage others to refuse to patronize an employer. |
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Term
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Definition
| Practice of using fewer pay grades with much broader ranges than in traditional compensation systems. |
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Term
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Definition
| The most severe type of stress; a syndrome of complete physical and emotional exhaustion with psychological, psychophysiological, and behavioural components. |
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Term
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Definition
| Full-time union official who operates the union office and assists union members. |
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Term
| Business process re-engineering (BPR) |
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Definition
| Measures for improving such activities as product development, ?customer service, and service delivery. |
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Term
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Definition
| Based on American tradition, a strategy concerned about improving the terms of employment such as compensation |
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Term
| Canada/Quebec Pension Plan (CPP/QPP). |
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Definition
| The CPP/QPP are Canada?s major pension plans, providing regular payments to people in retirement who have contributed to either of these plans (or both) over the years |
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Term
| Canadian Charter of Rights and Freedoms |
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Definition
| Federal law enacted in 1982, guaranteeing fundamental rights and freedoms to all Canadians. |
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Term
| Canadian Human Rights Act |
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Definition
| A federal law prohibiting discrimination in employment under various prohibited grounds. |
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Term
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Definition
| Series of work-related positions a person occupies throughout life. |
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Term
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Definition
| Represents employee?s movements through opportunities over time. |
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Term
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Definition
| Occurs when a rater gives all employees a score within a narrow range in the middle of the scale. |
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Term
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Definition
| Firms that require individuals to join a union before they can be hired. |
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Term
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Definition
| Training and feedback given to employees by immediate supervisors |
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Term
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Definition
| Practice whereby union or worker ?representatives are given positions on a company?s board of directors. |
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Term
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Definition
| Tests that measure an individual?s thinking, memory, reasoning, verbal, and mathematical abilities. |
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Term
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Definition
| The process whereby HR professionals from several different organizations work jointly to address shared business problems. |
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Term
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Definition
| Process whereby representatives of management and workers negotiate over wages, hours, and other terms and conditions of employment. |
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Term
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Definition
| Compensation computed as a percentage of sales in units or dollars. |
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Term
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Definition
| Pay level divided by the midpoint of the pay range. |
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Term
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Definition
| Factor that identifies a job value ?commonly present throughout a group of jobs. |
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Term
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Definition
| Subgroup of the board of directors, composed of directors who are not officers of the firm. |
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Term
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Definition
| Individual capabilities that can be linked to enhanced performance by individuals or teams. |
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Term
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Definition
| Rewards individuals for the capabilities they demonstrate and acquire. |
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Term
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Definition
| Indication of employee dissatisfaction. |
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Term
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Definition
| Schedule in which a full week?s work is accomplished in fewer than five 8-hour days. |
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Term
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Definition
| Process by which a third party attempts to keep union and management negotiators talking so that they can reach a voluntary settlement. |
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Term
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Definition
| Measured when an employer tests current employees and correlates the scores with their performance ratings. |
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Term
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Definition
| Occurs when an employer did not directly dismiss the employee but the employer changed the job so completely that the employment contract was effectively at an end. |
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Term
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Definition
| Validity measured by a logical, non-statistical method to identify the KSAs and other characteristics necessary to perform a job. |
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Term
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Definition
| Rights based on a specific contract between an employer and an employee |
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Term
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Definition
| Tendency to rate people relative to others rather than against performance standards. |
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Term
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Definition
| Pension plan in which the money for pension benefits is paid in by both employees and employers. |
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Term
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Definition
| Strategy requiring employees to pay a portion of the cost of the benefit premiums. |
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Term
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Definition
| A unique capability that creates high value and differentiates an organization from its competition. |
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Term
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Definition
| Index number giving the relationship between a predictor and a criterion variable. |
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Term
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Definition
| Strategy that approaches competition on the basis of low price and high quality of product or service. |
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Term
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Definition
| Comparison of costs and benefits associated with training. |
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Term
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Definition
| One whose members do one type of work, often using specialized skills and training. |
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Term
|
Definition
| The degree to which the criterion measure is influenced by measures or behaviours that are not part of the job performance |
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Term
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Definition
| Describes job performance behaviours that are not measured by the criterion |
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Term
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Definition
| The extent to which the criterion measured represents behaviours that constitute job performance. |
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Term
| Criterion-related validity |
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Definition
| Validity measured by a procedure that uses a test as the predictor of how well an ?individual will perform on the job. |
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Term
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Definition
| Training people to do more than one job. |
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Term
| Cumulative trauma disorders (CTDs) |
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Definition
| Muscle and skeletal injuries that occur when workers repetitively use the same muscles to perform tasks. |
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Term
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Definition
| Process whereby a union is removed as the representative of a group of employees. |
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Term
| Deferred profit-sharing plan (DPSP) |
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Definition
| A plan that gives employees a share in the profits of the company that is paid out as a pension at retirement. |
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Term
| Defined-benefit pension plan (DBPP) |
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Definition
| Retirement program in which an employee is promised a pension amount based on age and service. |
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Term
| Defined-contribution pension plan (DCPP) |
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Definition
| Retirement program in which the employers makes an annual payment to an employee?s pension account. |
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Term
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Definition
| Those who are most disadvantaged in employment opportunities: women, Aboriginal peoples, visible minorities, and persons with disabilities. |
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Term
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Definition
| Efforts to improve employees? abilities to handle a variety of assignments and to cultivate employees? capabilities beyond those required by the current job. |
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Term
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Definition
| Strategy that is more appropriate in a dynamic environment characterized by rapid change, and requires continually finding new products and new markets. |
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Term
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Definition
| An adverse distinction based on a prohibited ground. |
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Term
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Definition
| Form of training that enforces organizational rules. |
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Term
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Definition
| Occurs when designated group members are substantially underrepresented in employment decisions |
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Term
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Definition
| A negative and harmful stress that, when prolonged, can lead to disease, poor performance, and impaired interpersonal relationships. |
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Term
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Definition
| Perceived fairness in the distribution of outcomes. |
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Term
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Definition
| Amount advanced from and repaid to future commissions earned by the employee. |
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Term
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Definition
| System that allows a person to advance up either a management ladder or a corresponding ladder on the technical/professional side of a career. |
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Term
|
Definition
| Employers shall take all reasonable precautions, under the particular circumstances, to prevent injuries or accidents in the workplace. |
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Term
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Definition
| Requirement that the employer use fair means to determine employee wrongdoing and/or disciplinary measures, and that the employee have an opportunity to explain and defend his or her actions. |
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Term
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Definition
| Larger work segment composed of several tasks that are performed by an individual. |
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Term
|
Definition
| An employer?s legal duty to take reasonable steps, in policies or conditions of work, to accommodate an employee?s individual needs. Earnings-at-risk Incentive plans designed to enhance performance, in part, by creating base wage dissatisfaction that, in turn, triggers greater effort directed toward performance behaviours rewarded with incentive pay. |
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Term
| Economic value added (EVA) |
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Definition
| Net operating profit of a firm after the cost of capital is deducted. |
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Term
|
Definition
| Use of the Internet or an organizational Intranet to conduct training online. |
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Term
| Employee assistance program (EAP) |
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Definition
| Program that provides counselling and other help to employees having emotional, physical, or other personal problems. |
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Term
| Employee stock ownership plan (ESOP) |
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Definition
| Plan whereby employees have significant stock ownership in their employers. |
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Term
|
Definition
| Agreement that formally outlines the details of employment. |
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Term
|
Definition
| Any employment procedure used as the basis for making an employment-related decision. |
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Term
| Employment Insurance (EI) |
|
Definition
| Provides temporary financial assistance for unemployed Canadians while they look for work or upgrade their skills. Eligibility depends on the individuals previous work record. |
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Term
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Definition
| Situation in which an individual learns new methods and ideas in a development course and returns to a work unit that is still bound by old attitudes and methods. |
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Term
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Definition
| Engagement is defined as the degree to which workers identify with, are motivated by, and are willing to expend extra effort for their employer. |
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Term
|
Definition
| Assumes that individuals who have worked another year are entitled to pay increases, with little regard for performance differences. |
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Term
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Definition
| Process of studying the environment of the organization to pinpoint opportunities and threats. |
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Term
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Definition
| Perceived fairness between what a person does and what the person receives. |
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Term
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Definition
| Electronic method for recruiting, including internet job boards, professional/career websites, and employer websites. |
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Term
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Definition
| Study and design of the work environment to address physiological and physical demands on ?individuals. |
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Term
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Definition
| Positive stress that is usually short-term that arises when motivation and inspiration are needed. |
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Term
|
Definition
| An interview in which individuals are asked to give their reasons for leaving the organization. |
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Term
|
Definition
| Citizen of one country who is working in a second country and employed by an organization headquartered in the first country. |
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Term
|
Definition
| Group of autonomous national and international unions. |
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Term
|
Definition
| Amount of information employees receive about how well or how poorly they have performed. |
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Term
| First contract arbitration |
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Definition
| Once a newly formed union has been certified, the employer and the union must negotiate a first contract within a specified period of time. |
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Term
|
Definition
| Program that allows employees to select the benefits they prefer from groups of benefits established by the employer. |
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Term
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Definition
| Use of workers who are not traditional employees. |
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Term
|
Definition
| Scheduling arrangement in which employees work a set number of hours a day but vary starting and ending times. |
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Term
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Definition
| Occurs when a firm concentrates its efforts on serving a distinctively defined market segment, which may include some combination of a portion of a product line, particular customer segment, limited geographic area or particularly distribution channel. |
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Term
|
Definition
| Performance appraisal method in which ratings of employees? performance are distributed along a bell-shaped curve |
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Term
|
Definition
| Using information from the past and the present to identify expected future conditions. |
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Term
|
Definition
| System of sharing with employees greater-than-expected gains in profits and/or productivity according to a predetermined formula. |
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Term
|
Definition
| A Gantt chart, used in project scheduling and management shows the start date and completion dates of project elements and the completion dates of major stages. It may also show the interdependencies among these elements and stages. |
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Term
|
Definition
| Discriminatory practices that have prevented women and other protected-class members from advancing to executive-level jobs. |
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Term
| Glass walls/glass elevators |
|
Definition
| Practice of advancing women to senior management in positions that pay less than compared to other jobs. |
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Term
|
Definition
| Compensation plan that attempts to be more comprehensive in providing base pay, incentives, benefits, and relocation expenses regardless of the country to which the employee is assigned. |
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Term
|
Definition
| Scale that allows the rater to mark an employee?s performance on a continuum. |
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Term
|
Definition
| Incumbent who is paid below the range set for the job. |
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Term
|
Definition
| Complaint formally stated in writing. |
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Term
|
Definition
| Means by which a third party settles disputes arising from different interpretations of a labour contract. |
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Term
|
Definition
| Formal channels of communication used to resolve grievances. |
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Term
|
Definition
| A collection of individual RRSPs administered by the employer for the employees of a company |
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Term
|
Definition
| Occurs when a rater scores an employee high on all job criteria because of performance in one area. |
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Term
|
Definition
| Any activity, situation, or substance that can cause harm. |
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Term
|
Definition
| General state of physical, mental, and emotional well-being |
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|
Term
| Health maintenance organization (HMO) |
|
Definition
| Plan that provides services for a fixed period on a pre-paid basis. |
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Term
|
Definition
| Supportive approach of facilitating and encouraging health actions and lifestyles among employees. |
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|
Term
| Health spending account (HSA) |
|
Definition
| One that provides employer financial contributions to employees to cover their own health-related expenses. |
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Term
|
Definition
| Citizen of one country who is working in that country and employed by an organization headquartered in a second country. |
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Term
|
Definition
| Sexual harassment in which an individual?s work performance or psychological well-being is unreasonably affected by intimidating or offensive working conditions. |
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Term
|
Definition
| Formal research effort that evaluates the current state of HR management in an organization. |
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Term
|
Definition
| A person who has responsibility for performing a variety of HR activities. |
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Term
|
Definition
| Specific measure tied to HR performance indicators |
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Term
|
Definition
| A person who has in-depth knowledge and expertise in a limited area of HR. |
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Term
|
Definition
| Means used to anticipate and manage the supply of and demand for human resources. |
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Term
|
Definition
| The collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organizational workforce. |
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Term
|
Definition
| management The policies, practices, and systems that influence employee?s behaviour, attitude, and performance in the attainment of organizational goals. |
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|
Term
| Human resource capabilities |
|
Definition
| Consists of reliable access to the required people (quantity) with the skills, abilities, attributes, and competencies (quality) that the organization needs to meet its purpose and deliver its outputs, in accordance with its strategic goals. |
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|
Term
| Human resource planning (HRP) |
|
Definition
| The process of analyzing and identifying the need for and availability of human resources so that the organization can meet its objectives. |
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|
Term
| Human resource management system (HRMS) |
|
Definition
| An integrated system providing information used by HR management, in conjunction with other managers in decision making; a system that lets you keep track of all your employees and information about them, usually done in a database or, more often, in a series of inter-related databases. |
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Term
|
Definition
| Based on the idea that people learn best if reinforcement and feedback are given after training. |
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Term
|
Definition
| A gainsharing program in which the gain is the decrease in the labour hours needed to produce one unit of product with the gains spent equally between the organization and its employees. |
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Term
|
Definition
| Workers who perform specific service on a contract basis. |
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Term
| Individual-centred career planning |
|
Definition
| Career planning that focuses on an individual career rather than on organizational needs. |
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Term
|
Definition
| One that includes many persons working in the same industry or company, regardless of jobs held. |
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Term
|
Definition
| Training that occurs through interactions and feedback among employees. |
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Term
|
Definition
| Inter-rater reliability is the degree of agreement between different observers, or between the same observer on two different occasions. |
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Term
|
Definition
| Grouping of tasks, duties, and responsibilities that constitutes the total work assignment for employees. |
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Term
|
Definition
| Systematic way of gathering and analyzing information about the content, context, and human requirements of jobs. |
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Term
|
Definition
| Important elements in a given job. |
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Term
|
Definition
| Indentification of the task, duties, and responsibilities of a job. |
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Term
|
Definition
| Organizing tasks, duties, and responsibilities into a productive unit of work. |
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Term
|
Definition
| Broadening the scope of a job by expanding the number of different tasks to be performed. |
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Term
|
Definition
| Increasing the depth of a job by adding responsibility for planning, organizing, controlling, or evaluating the job. |
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Term
|
Definition
| Formal, systematic means to identify the relative worth of jobs within an organization. |
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Term
|
Definition
| Group of jobs having common organizational characteristics. |
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Term
|
Definition
| System in which the employer provides notices of job openings and employees respond by applying. |
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Term
|
Definition
| Process of shifting a person from job to job. |
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Term
|
Definition
| Scheduling arrangement in which two employees perform the work of one full-time job. |
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Term
|
Definition
| The knowledge, skills, and abilities (KSAs) an individual needs to perform a job satisfactorily. |
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Term
|
Definition
| Reasonable justification for taking employment-related action. |
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|
Term
| Just noticeable difference (JND) |
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Definition
| Sometimes referred to as just-meaningful pay, is the minimum pay increase that employees will see as making a substantial change in compensation. |
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Term
|
Definition
| The way an organization identifies and leverages knowledge in order to be competitive |
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Term
|
Definition
| All individuals who are available for selection if all possible recruitment strategies are used. |
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Term
|
Definition
| External supply pool from which organizations attract employees. |
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Term
|
Definition
| Occurs when ratings of all employees fall at the high end of the scale. |
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Term
|
Definition
| The contributions to the plan that cannot be withdrawn by the employee |
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Term
|
Definition
| Shutdown of company operations undertaken by management to prevent union members from working. |
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Term
|
Definition
| Requirement that locks and tags be used to make equipment inoperative for repair or adjustment. |
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Term
|
Definition
| One-time payment of all or part of a yearly pay increase. |
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|
Term
| Maintenance-of-membership shop |
|
Definition
| Workers remain members of the union for the period of the labour contract. |
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Term
|
Definition
| Approaches that monitor and reduce medical costs through restrictions and market system alternatives. |
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|
Term
| Management by objectives (MBO) |
|
Definition
| Performance appraisal method that specifies the performance goals that an ?individual and manager mutually identify. |
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Term
|
Definition
| Relationship in which experienced managers aid individuals in the earlier stages of their careers. |
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Term
|
Definition
| Rights reserved so that the employer can manage, direct, and control its business. |
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Term
|
Definition
| Collective bargaining issues identified specifically by labour laws or court decisions as subject to bargaining. |
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Term
|
Definition
| Also known as articles or clauses, which must be included in a contract agreement in order to comply with labour relations legislation. |
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Term
|
Definition
| Duties that are part of a job but are incidental or ancillary to the purpose and nature of the job. |
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Term
|
Definition
| Grouping jobs into pay grades based on similar market survey amounts. |
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Term
|
Definition
| Graph line that shows the relationship between job value as determined by job evaluation points and job value as determined by pay survey rates. |
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Term
|
Definition
| Use of pay survey data to identify the relative value of jobs based on what other employers pay for similar jobs. |
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Term
|
Definition
| Practice performed all at once. |
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Term
|
Definition
| Process by which a third party helps the negotiators reach a settlement |
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Term
|
Definition
| Relationship in which experienced managers aid individuals in the earlier stages of their careers. |
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Term
|
Definition
| Merit pay programs reward employees with permanent increases to base pay according to differences in performance. |
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Term
|
Definition
| Ensures that all citizens can keep their identities, can take pride in their ancestry, and have a sense of belonging |
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Term
|
Definition
| Occurs when an employer fails to check an employee?s background and the employee injures someone. |
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Term
|
Definition
| Occurs when an employer becomes aware that an employee may be unfit for employment, continues to employ the person, and the person injures someone. |
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Term
|
Definition
| Practice of allowing relatives to work for the same employer. |
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Term
|
Definition
| Agreements that prohibit individuals who leave the organization from competing with an employer in the same line of business for a specified period of time. |
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Term
|
Definition
| Pension plan in which all the funds for pension benefits are provided by the employer. |
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Term
|
Definition
| Interview that uses questions developed from the answers to previous questions. |
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|
Term
| Occupational health hazard |
|
Definition
| An occupational health hazard is any material or condition that may cause occupational injuries and/or illness. |
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Term
|
Definition
| Moving of work that would typically have been done domestically, to another country. |
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Term
|
Definition
| The OAS pension program provides a monthly retirement benefit based on your age and the amount of time you have lived in Canada. |
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Term
|
Definition
| Workers are not required to join or pay dues to a union. |
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Term
|
Definition
| The shared values and beliefs in an organization; of a workforce. |
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Term
|
Definition
| The pattern of decisions in a company that determines and reveals its objectives, purposes or goals, produces the principle policies and plans for achieving those goals. |
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|
Term
| Organization-centred career planning |
|
Definition
| Career planning that focuses on jobs and on identifying career paths that provide for the logical progression of people between jobs in an organization. |
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Term
|
Definition
| Planned introduction of new employees to their jobs, co-workers, and the organization. |
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Term
|
Definition
| Business strategy that companies implement to focus on core functions in order to reduce costs |
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Term
|
Definition
| Plans that combine all sick leave, vacation time, and holidays into a total number of hours or days that employees can take off with pay. |
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Term
|
Definition
| Interview in which several interviewers meet with the candidate at the same time. |
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Term
|
Definition
| Occurs when the differences among individuals with different levels of experience and performance become small. |
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Term
|
Definition
| Right to equal pay for work of equal value. The value of the job is based on the levels of skill, effort, responsibility, and working conditions involved in doing the work. |
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|
Term
| Pay-for-performance philosophy |
|
Definition
| Requires that compensation changes reflect individual performance differences. |
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Term
|
Definition
| Groupings of individual jobs having approximately the same job worth. |
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Term
|
Definition
| Collection of data on compensation rates for workers performing similar jobs in other organizations. |
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|
Term
|
Definition
| Retirement program established and funded by the employer and employees. |
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Term
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Definition
| Process of evaluating how well employees perform their jobs and then communicating that information to the employees. |
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Term
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Definition
| Process in which a trainer and the organizational client work together to determine what needs to be done to improve results. |
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Term
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Definition
| Composed of the processes used to identify, measure, communicate, develop, and reward employee performance. |
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Term
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Definition
| Indicators of what the job accomplishes and how performance is measured in key areas of the job description. |
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Term
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Definition
| Special benefits, usually non-cash items for executives. |
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Term
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Definition
| Matching characteristics of people with characteristics of jobs; match between individual KSAs and demands of the job or the needs/desires of an individual and what is provided by the job. |
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Term
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Definition
| The congruence between individuals and organizational factors. |
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Term
| Persons with disabilities |
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Definition
| Defined by the Employment Equity Act as persons who have a long-term or recurring physical, mental, sensory, psychiatric, or learning implement. |
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Term
| Personal protective equipment (PPE) |
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Definition
| Clothing or equipment worn to minimize a hazard. |
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Term
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Definition
| Tests that measure an individual’s abilities such as strength, endurance, and muscular movement. |
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Term
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Definition
| A form of non-violent resistance in which people congregate outside a place of work or location where an event is taking place to attempt to dissuade others from going in. |
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Term
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Definition
| Fitting a person to the right job. |
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Term
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Definition
| General guidelines that focus organizational actions. |
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Term
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Definition
| A pension plan feature that allows employees to move their pension benefits from one employer to another. |
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Term
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Definition
| The group of tasks, duties, and responsibilities performed by an individual employee. |
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Term
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Definition
| Measured when test results of applicants are compared with subsequent job performance. |
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Term
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Definition
| Measurable or visible indicators of a selection criterion. |
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Term
| Preferred provider organization (PPO) |
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Definition
| A health-care provider that contracts with an employer group to supply health-care services to employees at a competitive rate. |
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Term
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Definition
| Occurs when a rater gives greater weight to information received first when appraising an individual’s performance. |
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Term
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Definition
| Perceived fairness of the processes used to make decisions about employees. |
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Term
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Definition
| Customary methods of handling activities. |
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Term
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Definition
| System to distribute a portion of the profits of the organization to employees. |
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Term
| Provincial and territorial human rights legislation |
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Definition
| All provinces and territories have their own human rights laws and commissions prohibiting discrimination in employment. |
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Term
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Definition
| Canada’s publicly funded health-care system provides essential and affordable health-care services for all Canadians, regardless of their income. It is administered on a provincial or territorial basis, within guidelines set by the federal government. |
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Term
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Definition
| Concerned with the design, administration, and interpretation of quantitative tests for the measurement of psychological variables such as intelligence, aptitude, and personality traits. |
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Term
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Definition
| Tests that measure dexterity, hand-eye coordination, arm-hand steadiness, and other factors. |
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Term
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Definition
| Sexual harassment in which employment outcomes are linked to the individual granting sexual favours. |
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Term
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Definition
| Performance appraisal method in which all employees are listed from highest to lowest in performance. |
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Term
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Definition
| Occurs when a rater’s values or prejudices distort the rating. |
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Term
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Definition
| Process by which union members vote to accept the terms of a negotiated labour agreement. |
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Term
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Definition
| Effective and ineffective performers that can be observed and anchors them at points on a scale. |
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Term
| Realistic job preview (RJP) |
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Definition
| Process through which a job applicant receives an accurate picture of a job. |
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Term
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Definition
| Occurs when a rater gives greater weight to recent events when appraising an individual’s performance |
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Term
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Definition
| Process of generating a pool of qualified applicants for organizational jobs. |
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Term
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Definition
| Incumbent who is paid above the range set for the job. |
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Term
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Definition
| Based on the idea that people tend to repeat responses that give them some type of positive reward and avoid actions associated with negative consequences. |
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Term
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Definition
| Consistency of your measurement, or the degree to which an instrument measures the same way each time it is used under the same condition with the same subjects |
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Term
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Definition
| Planning, training, and reassignment of global employees to their home countries. |
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Term
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Definition
| Obligations to perform certain tasks and duties. |
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Term
| Return on investment (ROI) |
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Definition
| Calculation showing the value of expenditures for HR activities. |
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Term
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Definition
| When a person is denied an opportunity because of preferences given to designated group members who may be less qualified. |
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Term
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Definition
| An individual?s freedom from unauthorized and unreasonable intrusion into their personal affairs. |
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Term
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Definition
| Powers, privileges, or interests that belong to a person by law, nature, or tradition. |
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Term
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Definition
| A gainsharing program in which the ratio measuring the gain compares labour costs to the value added in production (output minus the cost of materials, supplies, and services). |
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Term
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Definition
| Specific guidelines that regulate and restrict the behaviour of individuals. |
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Term
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Definition
| Paid time off the job to develop and rejuvenate oneself. |
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Term
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Definition
| Condition in which the physical well-being of people is protected. |
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Term
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Definition
| Any force strong enough to cause injury in an accident. An injury caused by a safety hazard is usually obvious. |
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Term
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Definition
| Consistent payments made each period regardless of the number of hours worked. |
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Term
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Definition
| Practice in which unions hire and pay people to apply for jobs at certain companies. |
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Term
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Definition
| A gainsharing program in which the employees receive a bonus if the ratio of labour costs to the sales value of production is below a set standard. |
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Term
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Definition
| Protection of employees and organizational facilities. |
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Term
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Definition
| Comprehensive review of organizational security. |
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Term
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Definition
| Process of choosing individuals with qualifications needed to fill jobs in an organization |
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Term
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Definition
| Characteristic that a person must have to do a job successfully. |
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Term
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Definition
| Percentage hired from a given group of ?candidates. |
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Term
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Definition
| Person?s belief that he or she can successfully learn the training program content. |
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Term
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Definition
| Time spent in the organization or on a particular job. |
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Term
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Definition
| Agreement in which a terminated employee agrees not to sue the employer, in exchange for specified benefits. |
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Term
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Definition
| Security benefit voluntarily offered by employers to employees who lose their jobs. |
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Term
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Definition
| Sexual harassment is unwanted, often coercive, sexual behaviour directed by one person towards another. |
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Term
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Definition
| Technique that requires participants to analyze a situation and decide the best course of action according to the data given. |
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Term
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Definition
| Structured interview composed of questions about how applicants might handle specific job situations. |
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Term
| Situational judgment tests |
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Definition
| Tests that measure a person?s judgment in work settings. |
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Term
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Definition
| Extent to which the work requires several ?different activities for successful completion. |
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Term
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Definition
| Based on a Canadian perspective, a strategy concerned with the terms of employment and the broader economic and social changes that benefit all of society. |
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Term
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Definition
| Practice performed in several sessions spaced over a period of hours or days. |
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Term
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Definition
| Rights based on laws or statutes. |
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Term
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Definition
| Plan that gives the right to purchase a fixed number of shares of company stock at a specific price for a limited period of time. |
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Term
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Definition
| Plan in which the corporation provides matching funds equal to the amount invested by the employee for the purchase of stock in the company. |
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Term
| Straight piece-rate system |
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Definition
| Pay system in which wages are determined by multiplying the number of units produced by the piece rate for one unit. |
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Term
| Strategic HR management (SHRM) |
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Definition
| Process of linking the HR function with the strategic objectives of the organization in order to improve performance. |
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Term
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Definition
| The result of any emotional, physical, social, economic, or other factors that require a response or change. |
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Term
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Definition
| Interview designed to create anxiety and put pressure on applicants to see how they respond. |
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Term
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Definition
| The external situations that lead to stress. |
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Term
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Definition
| Occurs when ratings of all employees fall at the low end of the scale. |
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Term
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Definition
| Work stoppage in which union members refuse to work in order to put pressure on an employer. |
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Term
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Definition
| Interview that uses a set of standardized questions asked of all job applicants. |
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Term
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Definition
| Use of illicit substances or misuse of controlled substances, alcohol, or other drugs. |
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Term
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Definition
| Process of identifying a longer-term plan for the orderly replacement of key employees. |
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Term
| Systemic (or constructive) discrimination |
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Definition
| Systemic discrimination occurs when a seemingly neutral policy or practice results in unintentional discrimination. Task Distinct, identifiable work activity composed of motions. |
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Term
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Definition
| Extent to which the job includes a ?whole? identifiable unit of work that is carried out from start to finish and that results in a visible outcome. |
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Term
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Definition
| Impact the job has on other people. |
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Term
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Definition
| Compensation plan used to protect expatriates from negative tax consequences. |
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Term
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Definition
| Interview in which applicants are interviewed by the team members with whom they will work. |
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Term
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Definition
| Compensation plan used to protect expatriates from negative tax consequences. |
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Term
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Definition
| Citizen of one country who is working in a second country and employed by an organization headquartered in a third country. |
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Term
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Definition
| Process whereby people acquire the necessary knowledge, skills, and abilities (KSAs) to perform jobs. |
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Term
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Definition
| Significant difficulty or expense imposed on an employer in making an accommodation for individuals with disabilities. |
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Term
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Definition
| Formal association of workers that promotes the interests of its members through collective action. |
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Term
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Definition
| Card signed by an employee to designate a union as her or his collective bargaining agent. |
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Term
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Definition
| Occurs when a union becomes the legal representative for designated employees as granted by the labour relations board. |
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Term
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Definition
| The proportion of paid workers who are union members and who have signed union membership cards. |
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Term
| Union security provisions |
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Definition
| Contract clauses to help the union obtain and retain members. |
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Term
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Definition
| Workers who must join the union after a specified period of time and pay union dues at that time. |
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Term
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Definition
| Employee selected to serve as the first-line representation of unionized workers. |
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Term
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Definition
| Extent to which a test actually measures what it says it measures. In selection, validity is the correlation between a predictor and job performance. |
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Term
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Definition
| Compensation linked directly to individual, group/team, and/or organizational performance. |
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Term
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Definition
| Right of employees to receive certain benefits from their pension plans. |
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Term
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Definition
| Persons (other than Aboriginal peoples) who are non-Caucasian in race or non-White in colour. |
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Term
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Definition
| The unique issues that come from the employer and the union. |
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Term
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Definition
| Payments directly calculated on the amount of time worked |
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Term
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Definition
| Programs designed to maintain or improve employee health before problems arise. |
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Term
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Definition
| Extra pay for not taking sick leave. |
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Term
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Definition
| Individuals who report real or perceived wrongs committed by their employers. |
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Term
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Definition
| Effort directed toward accomplishing results. |
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Term
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Definition
| Tests that require an applicant to ?perform a simulated job task. |
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Term
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Definition
| Security benefits provided to ?persons injured on the job. |
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Term
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Definition
| Study of the way work (inputs, activities, and outputs) moves through an organization. |
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Term
| Workplace hazardous materials information system (WHMIS) |
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Definition
| A comprehensive plan for providing information on the safe handling of hazardous materials used in Canadian workplaces. |
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Term
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Definition
| Termination of an individual?s employment for reasons that are unfair, unreasonable, or without sufficient cause. |
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Term
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Definition
| Comparisons of the number of applicants at one stage of the recruiting process with the number at the next stage. |
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