Term
| Training employees to improve quality |
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Definition
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Term
| Designing products to reduce production problems |
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Definition
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Term
| Correcting product defects before they are sold |
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Definition
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Term
| Inspecting the production process as it occurs |
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Definition
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Term
| Testing products in use at the customer's site |
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Definition
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Term
| Accepting company liability resulting from product failure |
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Definition
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Term
| Experiencing decreasing sales as a result of poor-quality products |
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Definition
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Term
| Repairing or replacing defective products after they've been sold |
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Definition
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Term
| Gathering, analysis, and reporting quality data |
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Definition
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Term
| Inspecting raw materials received from vendors |
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Definition
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Term
| Testing and inspecting finished products |
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Definition
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Term
| Visiting customer sites and addressing complaints |
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Definition
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Term
| Designing product to reduce production probelms |
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Definition
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Term
| Repairing and/or replacing products under warranty |
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Definition
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Term
| Maintaining the equipment used to gather quality data |
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Definition
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Term
| Cost (net) of materials wasted during production |
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Definition
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Term
| Liability costs associated with defective products |
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Definition
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Term
| Disposal costs of defective products failing inspection |
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Definition
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Term
| Disposal costs of raw materials failing inspection |
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Definition
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Term
| Technical (computer) support provided to vendors |
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Definition
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Term
| Lost sales due to poor quality and defective products |
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Definition
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Term
| Advertising costs to offset perception of poor product quality |
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Definition
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Term
| Raw materials used to correct defects before product was sold |
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Definition
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Term
| Testing and inspecting a sample of finished goods |
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Definition
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