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| the integration of economics and technology that is contributing to a worldwide, interconnected, business environment |
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| socially learned and reinforced characteristics that include one's biological sex and psychological characteristics (femininity, masculinity, androgyny) |
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| genetically transmitted physical characteristics of a group of people |
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| social classification based on nationality, religion, language, and ancestral heritage, shared by a group of people who also share a common geographical origin |
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| unfair or inappropriate treatment of people based on their group membership |
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| learned system of knowledge, behavior, attitudes, beliefs, values, and norms that is shared by a group of people |
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| a microculture; a distinct culture within a larger culture (such as the gay and lesbian sub-culture) |
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| categories of things and ideas that identify the most profound aspects of cultural influence (such as schools, governments, music, theater, language) |
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| process of communicating a group's culture from generation to generation |
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| process through which an individual acquires new approaches, beliefs, and values by coming into contact with other cultures |
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| what a given group of people values or appreciates |
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| culture that emphasizes achievement, assertiveness, heroism, and material wealth |
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| culture that emphasizes relationships, caring for the less fortunate, and overall quality of life |
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| information not explicitly communicated through language but through environmental and nonverbal cues |
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| culture that derives much information from nonverbal and environmental cues |
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| culture that derives much information from the words of a message and less information from nonverbal and environmental cues |
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| intercultural communication |
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| communication between or among people who have different cultural traditions |
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| feelings of stress and anxiety a person experiences when encountering a culture different from his or her own |
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| belief that your cultural traditions and assumptions are superior to those of others |
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| to place a person or group of persons into an inflexible, all-encompassing category |
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| a judgement or opinion of someone formed before you know all of the facts or the background of that person |
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Term
| intercultural communication competence |
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Definition
| ability to adapt one's behavior toward another in ways that are appropriate to the other person's culture |
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| internal state of readiness to respond to something |
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| behavior that improves the effectiveness or quality of communication with others |
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| individual perceptions or perceptions by a culture of group of people about key beliefs and issues, such as death, God, and the meaning of life, which influence interaction with others |
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| common ground established when people from separate cultures create a third, "new," more comprehensive and inclusive culture |
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| essence of a relationship that permits varying degrees of understanding, rather than requiring complete comprehension of another's culture or emotion |
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| aware of cultural differences and the connection between thoughts and deeds in one's interactions with someone from a background different from one's own |
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| cognitive process in which we take into account another person's thoughts, feelings, values, backgrounds, and perspectives |
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| emotional reaction that is similar to the reaction being experienced by another person; empathizing if feeling what another person is feeling |
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| acknowledgement that someone may be feeling bad; compassion toward someone |
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| to adjust one's behavior in accord with what someone else does. We can adapt based on the individual, the relationship, and the situation |
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Term
| communication accommodation theory |
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Definition
| theory that all people adapt their behavior to others to some extent |
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Definition
| to modify or change behavior in anticipation of an event |
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Definition
| to modify or change behavior after an event |
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