Term
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Definition
| How we use, listen, react and send words. |
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Term
| How we use words with families and patients |
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Definition
| Use proper and complete details |
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Term
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Definition
non verbal communication
how is the listener receiving |
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Term
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Definition
such as malignant hypertension
malignant is heard and assumes cancer |
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Term
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Definition
| Be honest, do not mislead pt |
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Term
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Definition
| Provide clarification or use a better choice of words if available |
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Term
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Definition
| always clarify written statements |
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Term
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Definition
gallbladder pt always have nausea
LABELING HAS NO PLACE IN COMMUNICATION |
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Term
| Ways to eliminate barriers for effective communication |
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Definition
clarify self expression
be aware of peripheral barriers such as noise and interruption
be careful not to overthink or be too wordy |
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Term
| What is the top criticism from patients regarding communication? |
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Definition
Noise
Help prevent by closing the door |
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Term
| Lack of interest can cause |
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Definition
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Term
| Medical Jargon is interpreted to patients by |
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Definition
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Term
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Definition
| a helping relationship focusing on the client's needs |
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Term
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Definition
| conveys respect for others and oneself |
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Term
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Definition
| pts have a right to privacy |
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Term
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Definition
| essential in all relationships |
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Term
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Definition
| being present for the other person when needed, offering presence when the need is not expresses |
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Term
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Definition
| the ability to understand and accept another person's reality, to accurately perceive feelings, and to communicate this understanding to the other |
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Term
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Definition
| concern, sorrow, or pity you feel for the client |
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Term
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Definition
| listening attentively with the whole person using body language and feedback |
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Term
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Definition
deliver same care regardless of socioeconomic status
nonjudgmental |
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Term
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Definition
| tool to get to know each other |
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Term
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Definition
individual has rights and responsibilities
Convey message without sarcasm, whining, anger, blaming or manipulation |
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Term
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Definition
| good to use when criticized or with negative conditions in personal or professional life |
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Term
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Definition
Action
Subjective
Sensations
Effects
Requests of other person |
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Term
| Effective communication avoids |
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Definition
passive responses
aggressive responses |
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Term
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Definition
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Term
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Definition
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Term
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Definition
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Term
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Definition
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Term
| Being dishonest about pain violates? |
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Definition
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Term
| Cultural sensitivity regarding touch |
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Definition
| each culture has different standards of personal space, voice intonation, touch, silence and meaning of language |
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Term
| Communication is assessment |
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Definition
gather required documentation
ask open ended questions |
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Term
| Communication in diagnosis |
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Definition
Impaired verbal communication
impaired social interaction
ineffective coping
readiness for enhanced family coping
powerlessness |
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Term
| Communication in planning |
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Definition
collaborate with other caregivers
focus on appropriate actions to assist in addressing the need |
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Term
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Definition
| May need to adapt methods of communication such as a translator |
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Term
| Communication with toddlers |
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Definition
use a quiet friendly tone
toys
parental input
simple directions
HONESTY |
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Term
| Communication with elders |
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Definition
Adapt to specific needs of pt
be aware of cultural differences, decreased hearing, vision or writing ability |
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