Term
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Definition
| Process whereby individs influences a group to acheive a common goal |
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Term
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Definition
| Individs are leaders or followers based on physical/personality traits, social skills |
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Term
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Definition
| Individs Differ n the way that they lead |
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Term
| Autocratic style approach |
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Definition
| members are carefully controlled (dominates interaction, poor listening skills |
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Term
| Laissez-faire style approach |
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Definition
| members function independently as a group; leaders only come in when group needs em |
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Definition
| members involved in decision making |
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Definition
| effective lordship dependent on type of members |
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Term
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Definition
| Contained w/in th3 ldr position |
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Term
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Definition
| can easily eval highly struc tasks |
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Term
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Definition
| how well ldr gets along w/ followers |
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Term
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Definition
| ldrs emerge based on comm behaviors, persuasive influence + perceived competence |
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Term
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Definition
| abilty 2 achieve extraordinary things powerful influence |
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Term
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Definition
| use persuasive skills when encountering probs, counter other members |
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Term
| Ldr competence guidelines |
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Definition
| engage in competent members comm behaviors set realistic/manageable goals, monitor use of humor, decision maker |
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Term
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Definition
| verbal/non-verbal comm, listening 2 develop + maintain relationships b/w + among members |
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Term
| 3 components of realtional comm |
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Definition
| interpersonal needs, relation issue surround group tasks, relationships interdependent |
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Term
| 3 Characteristics of verbal |
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Definition
| denotative/connotative, concrete/abstract, restricted/elaborated, |
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Term
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Definition
| pesonal appearance, kinesics, oculesics, facial expression, proxemics, haptics (touch),vocalic, olfactics, chronemics |
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Term
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Definition
| discriminative, appreciative, emphatic, comprehensive, evaluate |
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Term
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Definition
| ability 2 differentiate among stimuli |
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Term
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Definition
| desire 2 listen 4 reasons of enjoyment |
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Term
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Definition
| willingness 2 listen 2 understand how some1 feels |
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Term
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Definition
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Term
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Definition
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Term
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Definition
| people, action, content, time |
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Term
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Definition
| concise efficient error-free messages |
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Term
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Definition
| enjoy complex/challenging info |
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Term
| 5 general findings of listening styles |
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Definition
| structure/regulate interaction, formal/manage impression, convey relational messages/comm effect |
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Term
| 3 dimensions of group conflict |
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Definition
| interdependence, real/perceived diff, emotions |
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Term
| 4 types of group conflict |
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Definition
| substantiive, affective, procedural, inequity |
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Term
| 5 conflict handling styles |
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Definition
| avoiding, dominating, comprimising, obliging, integrating |
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Term
| obliging conflict handling style |
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Definition
| concerned w/ others over self high coop+ low assertive |
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Term
| integrating conflict handling style |
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Definition
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Term
| comprimising conflict style |
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Definition
| mid ground b/w coop + assertive |
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Term
| dominating conflict style |
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Definition
| self over others low coop + high asser |
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Term
| avoiding conflict handling style |
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Definition
| low in both coop and assertiveness uninterested |
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