Term
|
Definition
| the code of moral principles and values that govern the behaviors of a person or group with respect to what is right or wrong; an ethical issue is present in a situation when the actions of a person or organization may harm or benefit others |
|
|
Term
|
Definition
| the study of moral obligation (separating right from wrong) |
|
|
Term
|
Definition
| which "domain" is ethics under? |
|
|
Term
1) legal standard
2) social standard
3) personal choice |
|
Definition
Describe each domain:
1) domain of codified law
2) domain of ethics
3) domain of free will |
|
|
Term
|
Definition
| the domain of ____ has no specific laws, yet is does have standards of conduct based on shared principles and values about moral conduct that guide an individual or company |
|
|
Term
| use a code of ethics or corporate culture |
|
Definition
| what can organizations do to govern behavior within the middle domain of ethics? |
|
|
Term
| "If it is not illegal, it must be ethical." |
|
Definition
| what is a mistaken assumption about ethics? |
|
|
Term
| factors that lead to ethical problems |
|
Definition
| greed, self-gain at the expense of others, organizational atmosphere that condones unethical behavior, slippage of moral behavior, unrealistic goals set by management, etc. |
|
|
Term
|
Definition
True or False.
Companies choose to behave in a socially responsible manner. |
|
|
Term
| what drives a company to act ethically |
|
Definition
| company values, directives from the owners and shareholders, from business necessity, from a desire to avoid legal sanctions |
|
|
Term
| discretionary responsibility |
|
Definition
| contribute to the community and quality of life |
|
|
Term
|
Definition
| Be _____. Do what is right. Avoid harm. |
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
Discretionary (Patagonia)
Ethical (Rinder Morgan)
Legal (Phillip Morris)
Corporate (internet gambling) |
|
Definition
| Name each responsibility in the pyramid from top to bottom and give an example of each |
|
|
Term
|
Definition
True or False.
As you go up the responsibility pyramid, relative magnitude and frequency in managerial responses decreases. |
|
|
Term
1) Pre-conventional
2) Conventional
3) Post-conventional |
|
Definition
| what are the 3 levels of personal moral development? |
|
|
Term
|
Definition
| follows rules to avoid punishment; acts in own interest; obedience for its own sake |
|
|
Term
|
Definition
| lives up to expectations of others; fulfills duties and obligations of social system; upholds laws |
|
|
Term
|
Definition
| follows self-chosen principles of justice and right; is aware that people hold different values and seeks creative solutions to ethical dilemmas; balances concern for individuals with concern for the common good |
|
|
Term
|
Definition
| what is the source of our "ethical compass?" |
|
|
Term
| reasons values are important |
|
Definition
-when ____ are closely tied to ethics and drive decisions
-influence a person's behavior
-can lead to a competitive advantage |
|
|
Term
| practical rules for deciding if an action is ethical or not |
|
Definition
Is it right?
Is it fair?
Who gets hurt?
Would you be comfortable if the details of your decision showed up in the newspaper?
Would you tell your child to do it?
How does it smell? |
|
|
Term
|
Definition
| firms have obligations to society beyond their economic responsibilities to owners or stockholders and also beyond those prescribed by law or contract |
|
|
Term
|
Definition
| satisfying the income expectations of owners and stockholders |
|
|
Term
|
Definition
| what are the 2 types of internal stakeholders? |
|
|
Term
|
Definition
| owner, stockholders, employees, board of directors |
|
|
Term
|
Definition
| customers, suppliers, creditors, labor unions, competitors, customer groups, special interest groups, consumer groups, governmental agencies, financial institutions |
|
|
Term
| ways that companies can give back to their communities and protect their employees |
|
Definition
| environmental management, compassionate downsizing, acceptance of whistle blowers, work/life program, social leave of absence, community/redevelopment projects |
|
|
Term
| reasons corporate social performance is critical to managing a business |
|
Definition
1) unethical behavior decreases a company's wealth
2) to avoid huge fines
3) profitable firms can afford to invest in socially responsible initiatives (which results in greater profits)
4) companies that do good will attract and retain socially responsible employees |
|
|
Term
| how to create an ethical and socially responsible workplace |
|
Definition
1) create formal mechanisms to monitor ethics
2) offer training programs
3) provide written codes of conduct
4) confront ethical deviations
5) lead by example
6) talk about the issues |
|
|
Term
|
Definition
| consists of the general economic conditions and trends--unemployment, inflation, etc.--that may affect an organization's performance |
|
|
Term
|
Definition
| new developments in methods for transforming resources into goods and services |
|
|
Term
|
Definition
| changes in the way people interact with each each other |
|
|
Term
|
Definition
| influences on an organization arising from changes in the characteristics of a population such as age, gender, etc. |
|
|
Term
|
Definition
| companies have to work within the laws |
|
|
Term
|
Definition
| changes in political, legal, and technological global system that may affect an organization |
|
|
