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CIS 110
Information Technology Essentials
160
Computer Networking
Undergraduate 1
10/28/2010
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Term
Using the ____ technology, the Intel processor, chipset, and wireless network adapter are all interconnected as a unit, which improves laptop performance.
 Definition
Centrino
Term
For an older motherboard, instead of screws you’ll see ____ that keep the board from resting directly on the bottom of the computer case.
 Definition
spacers
Term
A(n) ____ boot involves turning on the power with the on/off switch.
 Definition
hard
Term
A ____ is a heat sink carrying an electrical charge that causes it to act as an electrical thermal transfer device.
 Definition
peltier
Term
The current set of standards that is used by BIOS, hardware, and the OS to manage power is ____.
 Definition
Advanced Configuration and Power Interface
Term
On the motherboard, the ____ controls power to the motherboard and must be connected for the PC to power up.
 Definition
Power SW
Term
Processor core frequency is measured in ____.
 Definition
gigahertz
Term
The ____ or system timer is dedicated to timing the activities of the chips on the motherboard.
 Definition
system clock
Term
Most input/output devices communicate with components inside the computer case through a wireless connection or through cables attached to the case at a connection called a(n) ____.
 Definition
port
Term
A(n) ____ might solve the problem of intermittent errors caused by noise in the power line to the PC.
 Definition
line conditioner
Term
The printer produces output on paper, often called ____ copy
 Definition
hard
Term
The slower end of the hub in the Intel i800 chipsets, called the ____, contains the I/O controller hub.
 Definition
South Bridge
Term
Installing more than one processor on a motherboard creates a ____.
 Definition
multiprocessor platform
Term
A ____ bus port can be used by many different input/output devices, such as keyboards, printers, scanners, and digital cameras.
 Definition
universal serial
Term
The most reliable way to restore settings is to keep a written record of all the changes you make to ____.
 Definition
CMOS RAM
Term
The ____ form factor was designed by Intel in 2003 for flexibility and can be used by everything from large tower systems to those ultrasmall-systems that sit under a monitor.
 Definition
BTX
Term
The peltier’s top surface can be as cool as ____ degrees F.
 Definition
45
Term
Later sockets used a ____, with pins staggered over the socket to squeeze more pins into a small space.
 Definition
staggered pin grid array
Term
The ____ provides backup power in the event that the AC fails completely.
 Definition
uninterruptible power supply
Term
Throughput is sometimes called ____.
 Definition
bandwidth
Term
The ____ menu in BIOS setup allows you to configure automatic power-saving features for your system, such as suspend mode or a sleep state.
 Definition
power
Term
A ____ is the most complicated component in a computer.
 Definition
motherboard
Term
Memory on the processor die is called ____ cache.
 Definition
Level 1
Term
Access to a computer can be controlled using a ____ password.
 Definition
startup
Term
In the world of computers, the term ____ refers to the computer’s physical components, such as the monitor, keyboard, motherboard, and hard drive.
 Definition
hardware
Term
Motherboards that support PCI Express and have the 24-pin P1 connector are sometimes called ____ boards.
 Definition
Enhanced ATX
Term
Data and instructions are stored on special ROM (read-only memory) chips on the board and are called the ____.
 Definition
BIOS
Term
Motherboard settings are stored in a small amount of RAM located on the firmware chip and are called ____.
 Definition
CMOS RAM
Term
A(n) ____ is a general-purpose tool that can measure several characteristics of electricity in a variety of devices.
 Definition
multimeter
Term
The first ATX power supplies and motherboards used a single power connector called the ____ connector that had 20 pins.
 Definition
P1
Term
The slower end of the hub in the Intel i800 chipsets, called the ____, contains the I/O controller hub.
 Definition
South Bridge
Term
The cooler sits on top of the processor and consists of a fan and a heat ____, which are fins that draw heat away from the processor.
 Definition
sink
Term
The temperature inside the case should not exceed ____ degrees C.
 Definition
38
Term
Primary storage is provided by devices called memory or ____ located on the motherboard and on some adapter cards.
 Definition
RAM
Term
The ____ and the chipset determine which processors a board can support.
 Definition
processor socket
Term
A ____ of the house current might cause symptoms of electrical power problems.
 Definition
brownout
Term
The motherboard, like all other components inside the computer case, should be ____ the chassis
 Definition
grounded to
Term
Some video cards use a(n) ____ that helps to hold the card securely in the slot.
 Definition
latch
Term
A ____ is an electronic device that can hold an electrical charge for a period of time and can smooth the uneven flow of electricity through a circuit
 Definition
capacitor
Term
____ is running a processor, motherboard, or video card at a higher frequency than the manufacturer recommends and is not considered a best practice.
 Definition
Overclocking
Term
A(n) ____ is a set of rule and standards that any two entities use for communication.
 Definition
protocol
Term
To perform a computing task, software uses hardware for four basic functions: ____.
 Definition
input, processing, storage, and output
Term
In the world of computers, the term ____ refers to the computer’s physical components, such as the monitor, keyboard, motherboard, and hard drive.
 Definition
hardware
Term
A ____ case sits upright on the floor or a desk and can be as high as two feet and has room for several drives.
 Definition
tower
Term
Intel’s current families of processors for the desktop include four major groups: ____.
 Definition
the Core, the Pentium, the Celeron, and the Atom families
Term
A(n) ____ drive is considered standard equipment on most computer systems today because most software is distributed on CDs or DVDs.
 Definition
optical
Term
When you hear ____ during post, you know that a keyboard controller failed or video controller failed.
 Definition
Three beeps followed by three, four, or five beeps
Term
Most ____ drives consist of a sealed case containing platters or disks that rotate at a high speed.
 Definition
hard
Term
Data and instructions are stored on special ROM (read-only memory) chips on the board and are called the ____.
 Definition
BIOS
Term
Most likely when you first install a hard drive or an operating system, you will want to have the BIOS attempt to first boot from a ____.
 Definition
CD
Term
The ____ card provides a port for a network cable to connect the PC to a network.
 Definition
network
Term
A 1 or 0 in this system is called a ____.
 Definition
bit
Term
For Windows XP, Ntldr is responsible for loading the OS, and is, therefore, called the ____.
 Definition
boot loader program
Term
Some cases have ____, also called spacers, which are round plastic or metal pegs that separate the motherboard from the case, so that components on the back of the motherboard do not touch the case.
 Definition
standoff
Term
The fast end of hub in the Intel i800 series chipsets, which contains the graphics and memory controller, connects to the system bus and is called the hub’s ____.
 Definition
North Bridge
Term
The ____ have a lever that is used to lift the processor up and out of the socket.
 Definition
zero insertion force sockets
Term
____ hold counters, data, instructions, and addresses that the ALU is currently processing.
 Definition
Registers
Term
Sometimes documentation marks pin 1 as a ____ pin in the diagram, rather than round like the other pins.
 Definition
square
Term
Intel and AMD both recommend a ____ air guide as part of the case design.
 Definition
chassis
Term
If a power-on password has been forgotten, you can use the BIOS ____ to reset the password.
 Definition
jumper group
Term
When you hear ____ during post, you know that you have a problem with serial or parallel ports or system timer, which probably means the motherboard must be replaced
 Definition
Four beeps followed by two, three, or four beeps
Term
A system might have up to ____ types of ribbon cables.
 Definition
three
Term
The ____ card, also called a graphics card, provides one or more ports for a monitor.
 Definition
video
Term
Memory in the processor package, but not on the processor die, is called ____ cache.
 Definition
Level 2
Term
A device that is not installed directly on the motherboard is called a(n) ____ device.
 Definition
peripheral
Term
The ____ is a measure of resistance to electricity.
 Definition
ohm
Term
Access to a computer can be controlled using a ____ password.
 Definition
startup
Term
____ connections inside the computer case can cause a system to appear dead or reboot itself.
 Definition
Loose
Term
One ____ is the work or energy required to produce one watt of power in one second.
 Definition
joule
Term
____ buses have been improved several times; there are currently three major categories and within each category, several variations of the bus.
 Definition
PCI
Term
USB ____ drives are compact, easy to use, and currently hold up to 64 GB of data.
 Definition
flash
Term
Everything in a computer is ____.
 Definition
binary
Term
Older hard drives use a(n) ____-conductor IDE ribbon cable.
 Definition
80
Term
The most popular method of cooling overclocked processors is a(n) ____.
 Definition
liquid cooling system
Term
With any installation, remember the importance of using a ground strap (ground bracelet) to ground yourself when working inside a computer case to protect components against ____.
 Definition
ESD
Term
Intel’s ____ allows each logical processor within the processor package to handle an individual thread in parallel with other threads being handled by other processors within the package.
 Definition
Hyper-Threading
Term
The peltier’s top surface can be as hot as ____ degrees F.
 Definition
500
Term
The process of upgrading or refreshing the ROM BIOS chip is called ____ BIOS.
 Definition
flashing
Term
The ____ form factor is a major variation of ATX and addresses some technologies that have emerged since the original development of ATX.
 Definition
MicroATX
Term
At the beginning of the boot drive (usually drive C) is the OS ____ record.
 Definition
boot
Term
The CMOS battery failure can be reported by startup BIOS during the ____.
 Definition
POST
Term
Earlier Pentiums used a ____ socket, with pins aligned in uniform rows around the socket.
 Definition
pin grid array
Term
Permanent storage is sometimes called
 Definition
secondary storage
Term
A ____ color or stripe down one side of a cable marks this side of the cable as pin 1.
 Definition
red
Term
A ____ drive has one, two, or more platters, or disks, that stack together and spin in unison inside a sealed metal housing that contains firmware to control reading and writing data to the drive and to communicate with the motherboard.
 Definition
magnetic hard
Term
A drive ____ is a duplication of everything written to a hard drive.
 Definition
image
Term
The first sector on the disk, called the boot sector or ____ record, contains the information about how the disk is organized and the file system used.
 Definition
boot
Term
To find out how many pages a printer has printed so that you know if you need to do the maintenance, you need to have the printer give you the ____ count since the last maintenance.
 Definition
page
Term
The ____ assignments refer to the system resources a parallel port will use to manage a print job.
 Definition
LPT
Term
Each side, or surface, of one hard drive platter is called a ____.
 Definition
head
Term
A mouse, graphics tablet, or other input device is likely to use a(n) ____ port.
 Definition
USB
Term
In Windows XP, ____ mode is similar to Vista sleep mode and corresponds to ACPI S3 mode.
 Definition
standby
Term
If symbols or other special characters don’t print correctly on a laser printer, try using ____ printing rather than asking the printer to interpret the characters.
 Definition
binary
Term
To keep boot sector viruses at bay, in ____ you can disable the ability to write to the boot sector of the hard drive.
 Definition
BIOS setup
Term
____ from cigarettes can accumulate on fans, causing them to jam, which in turn will cause the system to overheat.
 Definition
Tar
Term
The top and bottom of each disk of a magnetic hard drive have a(n) ____ that moves across the disk surface as all the disks rotate on a spindle.
 Definition
read/write head
Term
Problems with a device can sometimes be solved by updating the ____ or firmware.
 Definition
device drivers
Term
Proper ____ is essential to keeping a system cool.
 Definition
air circulation
Term
With ____, you can connect and disconnect a drive while the system is running.
 Definition
hot-swapping
Term
A printer ____ page generally prints some text, some graphics, and some information about the printer, such as the printer resolution and how much memory is installed.
 Definition
test
Term
A(n) ____ gets its name because it has independent pins on opposite sides of the module.
 Definition
DIMM
Term
A MicroDIMM that contains SDRAM has ____ pins.
 Definition
144
Term
Devices and their device drivers are managed using ____.
 Definition
Device Manager
Term
You can adjust the way the touch pad or works on a laptop using the ____ box.
 Definition
Mouse Properties
Term
Return ____ to the manufacturer or dealer to be recycled.
 Definition
Laser printer toner cartridges
Term
To substitute an internal device with an external device, first go into ____ setup and disable the internal device.
 Definition
BIOS
Term
To find out how many pages a printer has printed so that you know if you need to do the maintenance, you need to have the printer give you the ____ count since the last maintenance.
 Definition
page
Term
Good ____ helps you take what you learned into the next troubleshooting situation, train others, develop effective preventive maintenance plans, and satisfy any audits or customer or employer queries about your work.
 Definition
documentation
Term
Higher-quality memory modules have ____ installed to reduce heat and help the module last longer.
 Definition
heat sinks
Term
For laptops, you can adjust the brightness of the display using ____ keys.
 Definition
function
Term
When installing the RIMM, ____ on the edge of the RIMM module will help you orient it correctly in the socket.
 Definition
notches
Term
A ____ device is an input device that inputs biological data about a person, which can be input data to identify a person’s fingerprints, handprints, face, voice, eye, and handwritten signature.
 Definition
biometric
Term
A ____ plug is a tool used to test a serial, parallel, USB, network, or other port.
 Definition
loop-back
Term
External ____ is up to six times faster than USB or FireWire.
 Definition
SATA
Term
____ printers use wax-based ink that is heated by heat pins that melt the ink onto paper. The print head containing these heat pins is as wide as the paper.
 Definition
Thermal
Term
The ____ was designed in part to protect software copyrights by requiring that only legally obtained copies of software be used.
 Definition
Federal Copyright Act of 1976
Term
To know the IP address of a network printer, direct the printer to print a ____ page.
 Definition
configuration
Term
A Rambus memory module is called a(n) ____.
 Definition
RIMM
Term
If the number of bits is not an odd number for odd parity or an even number for even parity, a ____ error occurs.
 Definition
parity
Term
To upgrade memory means to add more ____ to a computer.
 Definition
RAM
Term
Most notebook manufacturers provide ____ software that can help you test components to determine which component needs replacing.
 Definition
diagnostic
Term
____ transfers data directly from the drive to memory without involving the CPU.
 Definition
DMA
Term
Several print jobs can accumulate in the queue, which you can view in the Vista Printers window or the XP Printers and Faxes window in a process called ____.
 Definition
spooling
Term
As you solve computer problems, always keep in mind that you don’t want to make things worse, so you should use the ____ invasive solution.
 Definition
least
Term
When someone purchases software from a software vendor, that person has only purchased a ____ for the software, which is the right to use it.
 Definition
license
Term
If you want to recover lost data on a hard drive, don’t ____ the drive.
 Definition
write anything to
Term
Most CRT monitors today are designed to discharge after sitting unplugged for ____ minutes.
 Definition
60
Term
The brightness is a function of the ____ component of the LCD panel.
 Definition
backlight
Term
In ____ sleep, all work is saved to the hard drive, but the system still maintains a trickle of power.
 Definition
hybrid
Term
SIMMs are rated by speed, measured in ____.
 Definition
nanoseconds
Term
A serial port is provided by the motherboard or might be provided by an adapter card called a(n) ____ card.
 Definition
I/O Controller
Term
IBM and Lenovo ThinkPad notebooks use a unique and popular pointing device embedded in the keyboard called a ____ or point stick.
 Definition
TrackPoint
Term
The total number of ____ on the drive determines the drive capacity.
 Definition
sectors
Term
Check ____ for recorded events that have to do with the printer or the port it is using.
 Definition
Event Viewer
Term
Windows Vista technology that supports a hybrid drive is called ____.
 Definition
ReadyDrive
Term
RAM is divided into two categories, ____.
 Definition
DRAM and SRAM
Term
Manufacturers of high-end printers provide ____ kits, which include specific printer components, step-by-step instructions for performing maintenance, and any special tools or equipment you need to do maintenance.
 Definition
printer maintenance
Term
____ are intended to legally protect the intellectual property rights of organizations or individuals to creative works, which include books, images, and software.
 Definition
Copyrights
Term
In Windows, memory errors can cause frequent ____ errors.
 Definition
General Protection Fault
Term
A notebook drive is ____ inches wide.
 Definition
2.5
Term
RAM on motherboards today is stored on ____.
 Definition
DIMMs
Term
In a laser printer, the fuser should last for about ____ pages.
 Definition
45,000
Term
A(n) ____ is about the size of a credit card, but thicker.
 Definition
PC card
Term
A laser printer can produce better-quality printouts than a dot matrix printer, even when printing at the same dpi, because it can vary the size of the dots it prints, creating a sharp, clear image using a technology called ____.
 Definition
REt
Term
____ systems and peripherals have the U.S. Green Star, indicating that they satisfy certain energy-conserving standards of the U.S. Environmental Protection Agency (EPA).
 Definition
Energy Star
Term
To find out what to do if you are accidentally exposed to a dangerous solution, look on the instructions printed on the can or check out the material ____ sheet.
 Definition
safety data
Term
To keep boot sector viruses at bay, in ____ you can disable the ability to write to the boot sector of the hard drive.
 Definition
BIOS setup
Term
DIMMs intended to be used in servers must be extremely reliable and use an error-checking technology called ____.
 Definition
ECC
Term
When you first purchase a notebook, make sure you have a ____ CD containing the installed OS so you can recover from a failed hard drive.
 Definition
recovery
Term
Mini PCI Express slots have ____ pins on the edge connector.
 Definition
52
Term
____ is a standard for communication between a subsystem of peripheral devices and the system bus.
 Definition
SCSI
Term
A ____ station provides the same functions as a port replicator, but provides additional slots for adding secondary storage devices and expansion cards.
 Definition
docking
Term
Printer ____ is updated by replacing the printer’s DIMM that contains the code or by downloading the update from the manufacturer’s Web site.
 Definition
firmware
Term
Chips sometimes loosen because of temperature changes; this condition is called ____.
 Definition
chip creep
Term
If you are mounting a hard drive into a bay that is too large, a ____ kit can help you securely fit the drive into the bay.
 Definition
universal bay
Term
A technology that configures two or more hard drives to work together as an array of drives is called ____.
 Definition
RAID
Term
IEEE 1394 uses ____ data transfer, meaning that data is transferred continuously without breaks.
 Definition
isochronous
Term
In the table found in the motherboard manual, a chip on a RIMM module is called a ____.
 Definition
component
Term
Recent statistics show that more than ____% of personal computers purchased today are notebook computers.
 Definition
50
Term
Do not use less than ____-LB paper in any type of printer, unless the printer documentation specifically says that a lower weight is satisfactory.
 Definition
20
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