Term
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Definition
| A planned effort by a company to facilitate employees’ learning of job-related competencies. |
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Term
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Definition
| Formal education, job experiences, relationships, and assessments of personality and abilities that help employees perform effectively in their current or future job and company (e.g., Mentoring, Coaching) |
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Term
| What is the goal of training? |
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Definition
*Give organizations a competitive advantage through people
*Master the knowledge, skill, and behaviors emphasized in training programs, and
Apply them to their day-to-day activities.
(e.g., HR manager, accountant, production worker). |
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Term
| What is high-leverage training? |
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Definition
| Training that that is linked to strategic business goals and objectives and encourages continuous learning. |
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Term
| What are some reasons that training becoming more important? |
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Definition
*Economy
*Globalization
***Attracting and Retaining talent***
*New technology
*Need for leadarship (***mentoring relationships & succession planning***)
*Increased team work
*Quality Emphasis |
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Term
| What are some common flaws of training programs? |
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Definition
*Too theoretical
*Not related to strategy
*Not enough emphasis on leadership |
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Term
| What are the 7 steps of the training design process? Hint (All Real Egyptians Try Detonating Massive Explosions) |
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Definition
1.Needs ASSESSMENT
2.Ensure READINESS for training
3.Create learning ENVIRONMENT
4. Ensure TRANSFER of training
5.DEVELOP evaluation plan
6.Select TRAINING method
7. Monitoring & EVALUATING the program |
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Term
| What is a business strategy? |
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Definition
| A plan that integrates the company's goals, policies, and actions. It directs activities in order to reach specific goals. (Missions, Values, & Goals) |
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Term
| What are somethings that are determined by a (training) strategy? |
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Definition
*Amount of training
*Target of training
*Type of training |
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Term
| What are the 4 components of the strategic training and development process? |
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Definition
1)Business strategy
2)Strategic training & Development activities
3)T&D activities
4)Metrics to measure value of training |
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Term
| What are the 4 components of the strategic training and development process? |
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Definition
1)Business strategy
2)Strategic training & Development activities
3)T&D activities
4)Metrics to measure value of training |
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Term
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Definition
| Analysis of strengths, weaknesses, opportunities, and threats. |
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Term
| What is a concentration strategy? |
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Definition
| A strategy focusing on increasing market share, reducing costs, or creating a niche market. |
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Term
| What is an internal growth strategy? |
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Definition
| A strategy focusing on new market and product development, innovation, and joint ventures. (Also global market) |
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Term
| What is an external strategy? |
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Definition
| A strategy involving the acquisition of vendors and suppliers or buying other businesses. |
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Term
| What is a disinvestment strategy? |
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Definition
| A business strategy that focuses on liquidation. |
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Term
| What are strategic training and development initiatives? |
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Definition
| Learning-related actions that a company should take to help it achieve its business strategy. |
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Term
| What is the Faculty training model? |
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Definition
A training model that resembles the structure of a college. The training department is headed by a director with a staff of experts having specialized knowledge of a particular topic or skill area.
Advantage:Staff members are experts
Disadvantage: Staff exertise may not meet organization needs |
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Term
| What is the customer model? |
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Definition
A training model in which a training department is responsible for the training needs of one division or function of the company.
Advantages:Trainer keep on top of business needs
Disadvantages: Takes alot of time, redundancy, difficulty to ensure consistency across business functions |
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Term
| What is the matrix training model? |
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Definition
A training model in which trainers report both to a manager in the training department and a manager in a particular function.
"The role of the director is very important" |
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Term
| What is the corporate university model? |
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Definition
A training model in which the client group includes not only company employees and managers but also stakeholders outside the companys (ex: best buy)
Advantages: Wider range of programs, culture and value emphasis, consistency |
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Term
| What is the business-embedded (BE) model? |
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Definition
A training function model that aligns closely with the company's business strategy and that is characterized by 5 competencies: strategic direction, product design, structural versatility, product delivery, and accountability for results.
Very customer-focused |
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Term
| What is needs assessment? |
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Definition
| The processes used to determine whether training is necessary. |
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Term
| What are Subject-Matter Experts (SMEs)? |
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Definition
| Individuals such as employees, manager, technical experts, and academics who can knowledgeably contribute to whether training is necessary and its design. |
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Term
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Definition
| Employees who currently perform job-typically are most knowledgeable about the job. |
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Term
| What are some typical methods used in needs assessment? |
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Definition
*Observations
* Questionnaires
*Interviews
*Focus Groups
*Documentation
*Online technology
*Benchmarking (successful training info from other companies) |
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Term
| What is organizational analysis? |
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Definition
Analysis that determines the appropriateness of training, considering the context in which training will occur.
Does it support company's strategic direction?
Is it supported?
Are resources available? |
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Term
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Definition
| Analysis involving: 1)determining whehter performance deficiencies result from lack of knowledge, skill, or ability or else from a motivational work-design problem. 2)identifying who needs training. 3)determining employees' readiness for training |
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Term
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Definition
| Cognitive ability, reading ability, self-efficacy, awareness of training needs, career interests, and goals. KSA |
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Term
| In personal analysis, what is input? |
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Definition
| Employees' perception of the work environment. |
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Term
| In person analysis, what is output? |
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Definition
| Clear expectations for learning in a training program and performance on the job. |
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Term
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Definition
Training analysis that involves identifying the tasks, knowledge, skills, and behaviors that need to be emphasized in training for employees to complete their tasks.
Job Specific
Undertaken AFTER organizational analysis determines training is supported
Needs to identify gap between gap between what employees are doing and what they should be doing
Uses SMEs |
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Term
| What are the steps in task analysis? |
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Definition
1)Select jobs to be analyzed
2)Develop a preliminary list of tasks
3)Confirm preliminary list
4)Determine necessary KSAs |
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