Term
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Definition
| a form of data processing where business transactions are accumulated over a period of time and prepared for processing as a single unit or batch |
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Term
| online transaction processing (oltp) |
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Definition
| a form of data processing where each transaction is processed immediately, without the delay of accumulating transactions into a batch |
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Term
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Definition
| a system central to the organization that ensures information can be shared across all business functions and all levels of management to support the running and managing of a business |
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Term
| transaction processing system (tps) |
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Definition
| capture and process the detailed data necessary to update records about the fundamental business operations of the organization |
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Term
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Definition
- ensure data is accurate and complete
- avoid processing fraudulent transactions
- produce timely user responses and reports
- help improve customer service
- achieve competitive advantage
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Term
| Order processing systems (type of TPS) |
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Definition
| sometimes referred to as the "lifeblood of the organization" |
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Term
| Accounting Systems (a type of TPS) |
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Definition
| tracks the flow of data related to all the cash flows that affect the organization |
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Term
| Purchasing systems (type of TPS) |
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Definition
includes:
- inventory control
- purchase order processing, receiving,
- accounts payable
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Term
| transaction processing cycle |
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Definition
| the process of data collection, data editing, data correction, data manipulation, data storage, and document production |
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Term
| disaster recovery plan (DRP) |
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Definition
| a formal plan describing the actions that must be taken to restore computer operations and services in the event of a disaster |
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Term
| transaction processing system audit |
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Definition
| a check of a firm's TPS systems to prevent accounting irregularities and/or loss of data privacy |
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Term
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Definition
| the most efficient and effective ways to complete a business process |
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Term
- improved access to data for operational decision making
- elimination of costly, inflexible legacy systems
- improvement of work processes
- upgrade of technology infrastructure
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Definition
| advantages of ERP (enterprise resource planning system) |
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Term
- expense and Time in implementation
- difficulty implementing change
- difficulty integrating other systems
- risks in using one vendor
- risk of implementation failure
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Definition
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Term
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Definition
| to develop an estimate of future customer demand |
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Term
| sales and operations plan (S&OP) |
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Definition
| takes demand and current inventory levels into account and determines the specific product items that need to be produced and when to meet the forecast future demand |
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Term
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Definition
| refines the production plan by determining the amount of weekly or daily production needed to meet the demand for individual producers |
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Term
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Definition
| uses the production plan defined by the demand management process to develop a detailed production schedule specifying production scheduling details, such as which items to produce first and when production should be switched from one item to another |
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Term
| determines the amount and timing for placing raw material orders with suppliers |
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Definition
| materials requirement planning |
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Term
- contact management
- sales management
- customer support
- marketing automation
- analysis
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Definition
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