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| _________ are software programs that tell the operating system how to work with the hardware. |
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| Any software that is encoded into a read-only memory (ROM)chip is called? |
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| _______ _______ is a small,deviously ingenious program that replicates itself to other computers, generally causing those computers to behave abnormally |
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| The process of running an antivirus on a computer is known as _________ the computer against a virus. |
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| When a file is in several places on a disk, it's called a __________ file |
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| a command prompt utility that looked at file system integrity and could fix logical disk errors, such as file pointers that pointed to nothing or cross-linked files. |
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| ________ was introduced with DOS 6.2 which had a graphical interface and was able to scan the physical disk for errors and fix them. |
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| A _________ is a restorable copy of any set of data that is needed on the system |
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| A _________ is any collection of data that is removed from the system because it's no longer needed on a regular basis. |
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| When using the Windows Backup Utility what is the extension the program uses when it saves your backup? |
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BACKING UP Which type of backup, backs up selected files only if they were created or modified since the previous backup |
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| Which type of backup , backs up selected files only if they were created or modified since the previous backup,but does not clear the archive bit? |
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| Which type of backup , backs up files that were created or modified today.It doesn't look at the archive bit, but only the date when the file was modified? |
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| a ______ ________ is a copy of your system configuration at a given point in time. |
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| In Windows XP, which utility is responsible for finding,downloading, and installing Windows service packs? |
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What should you use to clean electronic connectors on expansion cards?
a) Demineralized water b) Soap and Water c) Denatured Alcohol d) Acetone |
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What type of backup will backup all selected files and then clear the archive bit?
a) Complete b) Normal c) Incremental d) Copy |
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What is the first step of the Troubleshooting Process?
a) Document findings b) Identify the problem c) Establish a Theory d) Verify Functionality |
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Which tool do you use to create a restore point in Windows XP?
a) Backup b) System Restore c) Restore Point d) Emergency Repair |
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Uninterruptable Power Supply
AKA "UPS" |
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| What type of device can help keep your computers running for a short period of time in the event of a power outage? |
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Restore Point (Also avail in WinXP) |
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| Windows Vista includes a feature called a ___________, which is a copy of your system configuration that can be used to rollback the system to a previous state if configuration error occurs. |
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| When you make a normal backup of your files, what does windows clear to show that the file was backed up? |
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In General, how often should you update your anti virus definitions? a) once a week b) once a month c) once a year d) They don't need to be updated. |
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b) Microsoft Update
Windows Update downloads patches for the Win OS Microsoft Update downloads patches for Windows and other Microsoft Applications |
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You want to ensure that your computer receives automatic updates to Windows and Microsoft Office. Which tool will take care of this for you?
a) Windows Update b) Microsoft Update c) System Update d) None of the Above |
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Which of the following types of backups mark the files as being backed up?
a) Normal b) Copy c) Incremental d) Differential |
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