Term
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Definition
| identifying and choosing among alternative courses of action |
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Term
| law of unintended consequences |
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Definition
| results of purposeful actions are often difficult to predict |
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Term
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Definition
| solid factual basis allows accurate prediction of decision’s outcome |
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Term
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Definition
| decision made on basis of incomplete but reliable information |
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Term
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Definition
| odds derived mathematically from reliable data |
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Term
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Definition
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Term
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Definition
| no reliable factual information available |
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Term
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Definition
| how information is presented influences one’s interpretation of it |
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Term
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Definition
| people get locked into losing courses of action to avoid the embarrassment of quitting or admitting error |
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Term
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Definition
| repetitive and routine decisions |
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Term
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Definition
| decisions made in complex and nonroutine situations |
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Term
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Definition
| developing a system to improve the creation and sharing of knowledge critical for decision making |
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Term
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Definition
| personal, intuitive, and undocumented information |
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Term
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Definition
| documented and sharable information |
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Term
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Definition
| teaming up to make decisions via a computer network programmed with groupware |
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Term
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Definition
| the reorganization of experience into new configurations |
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Term
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Definition
| the difference between an actual and a desired state of affairs |
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Term
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Definition
| variables responsible for the difference between actual and desired conditions |
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Term
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Definition
| to settle for a solution that is good enough |
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Term
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Definition
| to systematically identify the solution with the best combination of benefits |
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Term
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Definition
| to change the nature of the situation in which a problem has arisen |
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