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| Impede change and prevent or slow needed adaptation, false sense of certainty, detachment of planners |
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| specific, measurable, attainable, realistic, timely |
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| the determination to achieve a goal |
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| the company's purpose or reason for existing |
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| Plans created and implemented by middle managers that specify how the company will use resources, budgets, and people over the next sic months to two years to accomplish specific goals within its mission |
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Term
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1.)discuss possible goals 2.) collectively select goals that are challenging, attainable, and consistent with the company's overall goals 3.)jointly develop tactical plans that lead to the accomplishment of tactical goals and ovjectives 4.) meet regularly to review progress toward accomplishment of those goals |
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| day to day plans, developed and implemented by lower level managers, for producing or delivering the organizations products and services over a thirty day to six month period |
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| plans used repeatedly to handle frequently recurring events |
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| plans that cover unique, one-time only events |
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| Disagreement that focuses onproblem- and issue-related differences of opinion |
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| Disagreement that focuses onindividuals or personal issues |
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Term
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Definition
1.)define the problem 2.)IDENTIFY decision criteria 3.)weigh the criteria 4.)generate alternative courses of action 5.)evaluate each alternative 6.) compute the optimal decision |
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