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Definition
| • The recognition that some current state of affairs is unsatisfactory |
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Term
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Definition
| • The implementation of a program or plan to move the organization or its members to a more satisfactory state |
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Term
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Definition
| • The condition that exists when newly developed behaviours, attitudes or structures become an enduring part of the organization |
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Term
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Definition
• The process through which an organization acquires, develops, and transfers knowledge throughout the organization
o Through knowledge acquisition or knowledge development |
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Term
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Definition
| • An organization that has systems and processes for creating, acquiring and transferring knowledge to modify and change its behaviour to reflect new knowledge and insights |
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Term
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Definition
| • The systematic collection of information relevant to impending organizational change |
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Term
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Definition
| • Experts in the application of behavioural science knowledge to organizational diagnosis and change |
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Term
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Definition
| • Overt or covert failure by organizational members to support a change effort |
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Term
| Organizational Development |
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Definition
| • A planned, ongoing effort to change organizations to be more effective and more human |
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Term
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Definition
| • An effort to increase the effectiveness of work teams by improving interpersonal processes, goal clarification, and role clarification |
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Term
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Definition
| • The collection of data from organizational members and the provision of feedback about the results |
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Term
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Definition
| • A systematic attempt to achieve continuous improvement in the quality of an organization’s products or services |
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Term
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Definition
| • The radical redesign of organizational processes to achieve major improvements in such factors as time, cost, quality or service |
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Term
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Definition
| • Activities or work that have to be accomplished to create outputs that internal or external customers value |
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Term
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Definition
| • The processes of developing and implementing new ideas in an organization |
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Term
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Definition
| • The production of novel but potentially useful ideas |
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Term
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Definition
| • People who recognize an innovative idea and guide it through to implementation |
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Term
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Definition
| • People who span organizational boundaries to import new information, translate it for local use, and disseminate it |
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Term
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Definition
| • The process by which innovations move through an organization |
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