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| to carry out specific tasks |
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| Formed voluntarily by members of an organization |
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| Informal rules a group adopts to regulate the behavior of group members |
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| the degree of attraction among group members, or how tightly knit a group is. |
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| the degree to which group members accept and follow group norms |
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| When group members lose their ability to think as individuals and conform at the expense of their good judgment |
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| One-way of describing management's role in work groups |
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| The process of establishing a cohesive group that works together to achieve its goals |
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| occurs when individuals who have played a significant role in a group are allowed some freedom within the group. |
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| a group of employees from a single work unit, who share ideas on how to improve quality. |
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