Term
| Research and development (R&D) is... |
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Definition
| Work directed towards the innovation, introduction, and improvement of products and processes. |
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Definition
| The process of selecting a geographic location for a company's operations. |
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Definition
| The physical arrangement of resources (including people) in the production process. |
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Definition
| Consistently producing what the customer wants while reducing errors before and after delivery to the customer. |
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Definition
| A quality measure that allows only 3.4 defects per million events. |
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Term
| Statistical quality control (SQC) is... |
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Definition
| The process that some managers use to continually monitor all phases of the production process to ensure that quality is being built into the product from the beginning. |
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Term
| Statistical process control (SPC) is... |
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Definition
| The process of taking statistical samples of product components at each stage of the production process and plotting those results on a graph. Any variances from quality standards are recognized and can be corrected if beyond the set standards. |
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Definition
| The common name given to quality management and assurance standards. |
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Definition
| A collection of the best practices for managing an organization's impact on the environment. |
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Definition
| Those activities that focus on getting the right amount of the right products to the right place at the right time at the lowest possible cost. |
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Definition
| The sequence of firms that perform activities required to create and deliver a good or service to consumers or industrial users. |
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Term
| Supply chain management... |
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Definition
| The integration and organization of information and logistics activities across firms in a supply chain for the purpose of creating and delivering goods and services that provide value to customers. |
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Definition
| The value added by the creation of finished goods and services. |
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Term
| Process manufacturing is... |
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Definition
| The part of the production process that physically or chemically changes materials. |
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Definition
| The part of the production process that puts together components. |
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Definition
| A production process in which long production runs turn out finished goods over time. |
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Definition
| A production process in which the production run is short and the machines are changed frequently to make different products. |
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Term
| Economic order quantity is... |
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Definition
| A model that defines the optimal quantity to order to minimize total variable costs required to order and hold inventory. |
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Term
| Materials requirement planning (MRP) is... |
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Definition
| A computer-based production management system that uses sales forecasts to make sure that needed parts and materials are available at the right time and place. |
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Term
| Enterprise resource planning is... |
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Definition
| A computer application that enables multiple firms to manage all of their operations (finance, requirements planning, human resources, and order fulfillment) on the bases of a single integrated set of corporate data. |
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Term
| Just-in-time (JIT) inventory control is... |
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Definition
| A production process in which a minimum of inventory is kept on the premises and parts, supplies, and other needs are delivered just in time to go on the assembly line. |
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Term
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Definition
| The function in a firm that searches for quality material resources, finds the best suppliers, and negotiates the best price for goods and services. |
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Term
| Flexible manufacturing is... |
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Definition
| Designing machines to do multiple tasks so that they can produce a variety of products. |
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Definition
| The production of goods using less of everything compared to mass production. |
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Term
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Definition
| A computer-controlled machine capable of performing many tasks requiring the use of materials and tools. |
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Term
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Definition
| Tailoring products to meet the needs of individual customers. |
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Term
| Computer-aided design (CAD) is... |
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Definition
| The use of computers in the design of products. |
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Term
| Computer-aided manufacturing (CAM) is... |
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Definition
| The use of computers in the manufacturing of products. |
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Term
| Computer-integrated manufacturing (CIM) is... |
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Definition
| The uniting of computer-aided design with computer-aided manufacturing. |
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Term
| Operations management is... |
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Definition
| A specialized area in management that converts or transforms resources (including human resources) into goods and services. |
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Term
| The manufacturing and the service sectors. |
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Definition
| What kinds of firms use operations managers? |
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Term
| Functions involved in both the manufacturing and the service sectors include... |
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Definition
| Facility location, facility layout, and quality control. |
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Term
| How does facility location differ from facility layout? |
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Definition
| Facility location is the process of selecting a geographic location for a company's operations while facility layout is is the physical arrangement of resources (including people to produce goods and services effectively and efficiently). |
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Term
| Is there any relationship between a PERT chart and a Gantt chart? |
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Definition
| PERT is a tool used for planning while a Gantt chart is a tool used to measure progress. |
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Term
| World-class management of both quality and environmental standards |
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Definition
| A firm that has been certified as meeting both ISO 9000 and ISO 14000 standards has demonstrated... |
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Term
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Definition
| What is the most complex chart? |
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Term
| Investing in technology will allow Canadian manufacturers to be more productive and realize cost savings even with higher labour costs. |
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Definition
| What statement is accurate in terms of Canadian manufacturers being able to compete against Chinese manufacturers? |
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Term
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Definition
| Westside Manufacturing has just installed some new machines that are designed to do many different tasks and can be used to produce a variety of products. This indicates that Westside is moving toward... |
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Term
| Using more factors of production to maintain the same level of outputs. |
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Definition
| A business would use the following approaches to improve productivity, EXCEPT... |
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Term
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Definition
| SitRite Furniture Company uses labour and machinery to transform wood, metal, and cloth into comfortable chairs. This process creates... |
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Definition
| Cooltreet Inc. combines sugar, cream, eggs, and flavourings, then churns and cools the resulting mixture until it freezes, creating ice cream. This is an example of... |
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