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| True or False:(Coaching) Coaching do: suggest? |
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| True or False:(Coaching) You should NOT listen and consider? |
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| True or False:(Coaching) Never insist on critiquing process steps? |
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| True or False:(Coaching) Reward good behavior? |
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| True or False:(Coaching) Never use Start/Stop/Continue method? |
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| True or False:(Coaching) You should evaluate people? |
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| True or False:(Coaching) Give brief Instructions? |
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| Break task into _____ learning steps. |
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| Have them ______, coaching they until they can do it on their own. |
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| Profile ______ and ______ |
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| Showing a beginner how to do something, is to ______ |
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| Feedback provides the _____ ______ needed to take corrective action(s) and to improve performance. |
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| While most of us think of feedback as "negative", positive feedback is necessary when you observe a _____ you want to ______. |
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| Before providing feedback, ______ review the actions and decisions that led up to it. |
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| Phrase the issue as a _______ rather than a question. |
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| ______ is the most important characteristic of feedback. |
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| Never simply walk up to a person, _____ your feedback, and then leave. |
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| What are the 4 w's in identifying what led up to the event? |
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| ______ feedback to only those items about which you know for certain. |
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| State the ____ impact of the person's actions on him/her, you, others, or the organization. |
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| Use ____ as the lead word |
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| Understanding the ______ cycle will help you become a more effective coach. |
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