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| Occurring at different times |
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| Conventional language patterns for a specific genre |
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| Identifying one’s weak areas and specifically working to improve them |
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| Self directed, self disciplined, self monitored, and self corrective thinking |
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| The art of presenting an argument |
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| Ways of framing, expressing and representing a message to an audience |
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| The sharing and understanding of meaning between individuals, departments, or representatives of the same business |
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| The sharing of understanding of meaning between individuals, departments, or representatives of the business and parties outside the organization |
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| An informal conversational style of writing |
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| Involves everyday words and expressions in a familiar group context |
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| Focuses on professional expression with attention to roles, protocol, or appearance |
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| The grammatical arrangement of words in a sentence |
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| Referring to an intangible concept |
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| Describes something we can see and touch |
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| Representing another’s work as your own |
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| The written form of defamation, or a false statement that damages a reputation |
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| The misunderstanding that occurs when the receiver completely misses the source’s intended meaning |
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| A mental review of the task and your performance |
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| Change one word for another, make subtle changes, and improve a document |
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| When you only pay attention to information that reinforces your existing beliefs, and ignore or discredit information that contradicts your beliefs |
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| The use of self centered standards to determine what to believe and what to reject |
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| Involves the use of society centered standards |
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| The overall goal of the communication interaction: to inform, persuade, entertain, facilitate interaction, or motivate a reader |
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| Qualities, capabilities, or power to elicit from the audience belief in one’s character |
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| Returning search results from several search engines at once |
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| Involves composing your speech out of materials from the documents and other sources you have collected |
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| Your capacity to respond to stimulation, be excited, be responsive, or be susceptible to new information |
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| An excited state of awareness |
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| Involves your condition of being presented with views, ideas, experiences, or made known to you through direct experience |
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| The process by which you integrate new ideas into your thinking patterns |
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| The process by which you cause an idea or ideas to develop in your mind |
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| The process by which you bring the information into a whole or complete topic |
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| Involves the act of creating your speech from the elements you have gathered |
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| The process by which you look over your speech again in order to correct or improve it |
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| A framework that organizes main ideas and subordinate ideas in a hierarchical series |
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| Sentence that states the main thesis, purpose, or subject of the paragraph |
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| Sentences that support the topic sentence and relate clearly to the subject matter of the paragraph and overall document |
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| Sentence that brings the paragraph to a close |
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| Sentence that makes a statement |
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| Sentence that asks a question |
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| Sentence that conveys a command |
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| Sentence that expresses a strong emotion |
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| Bridges between ideas, thoughts or concepts; words, phrases, or visual devices that help the audience follow the speaker’s ideas |
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| Bridges between ideas, thoughts or concepts; words, phrases, or visual devices that help the audience follow the speaker’s ideas |
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| Also known as voice or tone; the manner in which a writer addresses the reader |
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| Writing style that resembles oral communication |
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| Sentence structure in which the subject carries out the action |
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| Sentence structure in which the subject receives the action |
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| A psychological and physical reaction, such as fear or anger, to stimuli that we experience as a feeling |
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| Occurs when the audience gets tired, often to the point of rejection, of hearing messages that attempt to elicit an emotional response |
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| To rewrite information in your own words |
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| To reduce a concept, idea, or data set to its most basic point or element |
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| To rewrite information in your own words |
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| To reduce a concept, idea, or data set to its most basic point or element |
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| Verbatim cut and paste insertion of fragments of other publications into one’s own writing without crediting the sources |
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| Readers’ ability to read and comprehend the document |
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| Readers’ ability to read and comprehend the document |
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Definition
| Looking up facts in a different source from the one where you got it |
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| The traffic signals, signs, and indications that allow us to navigate the written word |
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| The written construction of meaning from words, involving customs that evolve and adapt to usage over time |
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| Refers to the point in time where action occurs |
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| Form of verb without a reference to time; in its standard form it includes the auxiliary word “to” |
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| A phrase or sentence construction that employs two negative to indicate a positive |
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| Verbs that change a vowel or convert to another word when representing the past tense |
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| Describes a subject in a sentence, or indicates how or when the subject carried out the action |
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| A phrase composed of a preposition and its object, which may be a noun, a pronoun, or a clause |
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| The use of the same grammatical pattern; it can be applied to words, phrases, and sentences |
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| A declaration, a statement of fact, or claim of fact |
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| Placing an imaginary set of boundaries, much like a frame around a picture or a window, around a story, of what is included and omitted, influencing the story itself |
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| The normative expectation for a specific type of document |
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| Where the text lines up on the page |
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| The space on the page free of text |
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| The visual design of symbols, including letters and numbers |
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| A small cross line, often perpendicular to the stroke of the letter, that is decorative but also makes the letter easier to read |
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| Nonverbal representations of communication |
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| Intracultural Communication |
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| Communication within the same culture |
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| Intrapersonal Communication |
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| Communication with yourself |
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| The tendency to view other cultures as inferior to one’s own |
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| A negative preconceived judgement or opinion that guides conduct or social behavior |
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| Thinking that people are all basically similar |
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| These mark the transition of the role or status of the individual within the group |
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| This culture values individual freedom and personal independence |
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| Rules are clearly communicated so that everyone is aware of them |
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| Rules are often understood and communicated nonverbally |
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| Interruptions are to be avoided, and everything has its own specific time |
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| A more fluid approach to scheduling time, where several things can be done at once, and each may have different levels of importance and urgency |
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| Political system or form of government that promotes the involvement of the individual |
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| Political system where power is concentrated, such as dictatorship, communism, or theocracy |
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| Political state in which there is no government |
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| Legal system in which the rules are spelled out in detail and judges are responsible for applying the law to the given case |
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| Legal system in which the judge interprets the law and considers the concept of precedent, or previous decisions |
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| Characterized by information and transportation technologies that reduce the time and space required to interact |
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| Asserts that workers are motivated by their basic needs and have a general disposition against labor |
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| Views employees as ambitious, self-directed, and capable of self-motivation |
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| Combines elements of both theory X and Y; views workers as having a high need for reinforcement and belonging |
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| The transition to living abroad |
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| The exchange of information with those who are culturally, linguistically, and/or geographically alike |
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| Groups that meet most, if not all, of one’s needs |
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| Groups that meet some, but not all, of individuals’ needs |
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| Three or more individuals who affiliate, interact or cooperate in a familial, social, or work context |
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| A small, independent group that has a link, affiliation, or association with a larger group |
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| Involves how the group members interact with one another and from relationships |
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| The process of learning to associate, communicate, or interact within a group |
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| Initiation of group formation in which individual group members come to know each other |
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| States that we choose to know more about others with whom we have interactions in order to reduce or resolve the anxiety associated with the unknown |
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| Time of struggles as group members themselves sort out their differences |
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| Time when the group establishes norms, or informal rules, for behavior and interaction |
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| Time when the group accomplishes its mandate, fulfills its purpose, and reaches its goals |
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| Time when the group accomplishes its mandate, fulfills its purpose, and reaches its goals |
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| Time when group members leave the group |
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| Individual who is qualified to join a group but has not yet joined |
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| Individual who is still learning the group’s norms and rules |
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| Individual who is a known quantity, is familiar with the group’s norms , and feels free to express opinions |
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| Individual who pull back, contribute less, and start to see themselves as separate from the group |
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| Individual who looks outside the group for fulfillment of personal needs |
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| Individual who is no longer belongs to a group |
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| Method of ranking each possible solution according to its probable impact |
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| Misunderstanding in which two meetings are scheduled at the same time in the same place |
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| The way a word or phrase sounds when stated orally |
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| Emotional tone of one’s voice |
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| Loudness or softness of one’s voice |
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| Frequency, high or low, of one’s voice |
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| Theme based web site that gather a community of individuals dedicated to a common interest |
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| Professional networking sites |
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| A site that allows people to link to and interact with others who work in their industry or related ones |
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| Web pages with periodic posts that may or may not feature feedback responses from readers |
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| Collaboration on web content that are created and edited by users |
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| Involves secure access of files from anywhere as information is stored remotely |
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| A site where people gather virtually to interact |
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| Organizational Communication |
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| The study of the communication context, environment, and interaction within an organization |
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| Tendency to accept the group’s ideas and actions in spite of individual concerns |
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| Individual elected by a group to serve as its leader |
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| Individual who grows into the leadership role, often out of necessity |
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| Self directed leader who establishes norms and conduct for the group |
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| Individual who practices a “live and let live” style of leadership |
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| Occurs when the leader has skills that others do not |
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| Central role of bringing people together for a common goal |
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| Individual serving as a teacher, motivator, and keeper of the goals of the group |
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