Term
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Definition
| a dimension of technology in which work activities can be reduced to mechanical steps and participants can follow an objective, computational procedure to solve problems |
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Term
| continuous process production |
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Definition
| a completely mechanized manufacturing process in which there is no starting or stopping |
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Term
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Definition
| the work process that is directly related to the organization's mission |
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Term
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Definition
| technology characterized by a fairly stable stream of activities but in which the conversion process is not analyzable or well-understood |
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Term
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Definition
| technology in which there is substantial variety in the tasks performed, but activities are usually handled on the basis of established formulas, procedures, and techniques |
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Term
| flexible manufacturing systems |
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Definition
| (FMS) using computers to link manufacturing components such as robots, machines, product design, and engineering analysis to enable fast switching from one product to another |
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Term
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Definition
| a variety of products or services provided in combination to a client |
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Term
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Definition
| the extent to which departments depend on each other for resources or materials to accomplish their tasks |
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Term
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Definition
| the assignment of goals and tasks to be accomplished by employees |
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Term
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Definition
| the designing of jobs to expand the number of different tasks performed by an employee |
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Term
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Definition
| the designing of jobs to increase responsibility, recognition, and opportunities for growth and achievement |
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Term
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Definition
| moving employees from job to job to give them a greater variety of tasks and alleviate boredom |
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Term
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Definition
| the reduction of the number and difficulty of tasks performed by a single person |
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Term
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Definition
| the goal of the sociotechnical systems approach, which states that an organization will function best only if its social and technical systems are designed to fit the needs of one another |
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Term
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Definition
| a manufacturing process characterized by long production runs of standardized parts |
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Term
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Definition
| uses highly trained employees at every stage of the production process who take a painstaking approach to details and continuous problem solving to cut waste and improve quality |
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Term
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Definition
| the combination, within one organization, of successive stages of production, with each stage using as its inputs the production of the preceding stage |
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Term
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Definition
| the use of computer-integrated systems and flexible work processes to enable companies to mass produce a variety of products or services designed to exact customer specification |
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Term
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Definition
| the provision of products or services that mediate or link clients from the external environment and all each department to work independently |
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Term
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Definition
| a department work process that is important to the organization but is not directly related to its central mission |
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Term
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Definition
| technology in which there is high task variety and the conversion process is not analyzable or well understood |
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Term
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Definition
| the lowest form of interdependence, in which work does not flow between units |
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Term
| reciprocal interdependence |
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Definition
| the highest for of interdependence, in which the output of one operation is the input of a second, and then the output of the second operation becomes the input of the first (e.g. a hospital) |
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Term
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Definition
| technologies characterized by little task variety and the use of objective, computational procedures |
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Term
| sequential interdependence |
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Definition
| a serial form of interdependence in which the output of one operation becomes the input of another operation |
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Term
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Definition
| technology characterized by simultaneous production and consumption, customized output, customer participation, intangible output, and being labour intensive |
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Term
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Definition
| a manufacturing process, often custom work, that is not highly mechanized and relies heavily on the human operator |
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Term
| sociotechnical systems approach |
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Definition
| an approach that combines the needs of people with the needs of technical efficiency |
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Term
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Definition
| the frequency of unexpected and novel events that occur in the conversion process |
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Term
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Definition
| the extent of mechanization in the manufacturing process |
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Term
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Definition
| the tools, techniques, and actions used to transform organizational inputs into outputs |
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