Term
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Definition
| excessive love or admiration of onself. Conceita psychological condition characterized by self-preoccupation, lack of empathy, and unconscious deficits of self-esteemerotic pleasure derived from admiration of one's own body or selfattribute of human psyche characterized by self-admiration within normal limits |
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Term
| Is narcissism innate or learned? |
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Definition
| Innate at birth, but thru normal development grow out of it |
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Term
| Is gratitude universal to all cultures? |
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Definition
| Yes, which suggests that it is innate to human behavior. |
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Term
| What are the emotional tendencies identified by Lasch? |
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Definition
GF-Dumps-You Analogy
1) Relationship Problems
2) Depression
3) Instant Gratification
4) Fear of Mediocrity
5) Idolization of Affluence |
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Term
| What are the negative effects of entitlement? |
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Definition
- Environment (destruction, fighting over resources)
- Fearing Mediocrity (boredom vs challenge)
- Violence (ie Columbine) |
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Term
| What are the long term benefits of practicing gratitude? |
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Definition
Meditating Monk w/ Ex-Girlfriend Analogy
1) Deflection of jealousy
2) Superior acceptance and serenity
3) Reduction of Negativity
4) Elevation of Self-Esteem |
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Term
| How does the media portray sterotypes? |
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Definition
| sensationalist reporting catering to popular bias and stereotypes |
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Term
| How do child rearing practices affect a child's ability to cope with frustration? |
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Definition
child-centered rearing practices assist in developing narcissism
-> causing low frustration level (bar) |
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Term
| What are the disadvantages (downsides) of narcissism? |
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Definition
-skewed sense of self importance
- hollow self esteem |
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Term
| What is entitlement and does it create a delusion of privilege? |
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Definition
| involves what we feel we deserve and how we deserve to be treated by others (and life); YES! |
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Term
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Definition
| unselfish concern for the welfare of others |
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Term
| Who was the American historian who made predictions about a culture of narcissism? |
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Definition
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Term
| What is the definition of diversity? |
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Definition
| the recognition and celebration of differences |
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Term
| What is the definition of empathy? |
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Definition
| identification and understanding of another's situation, feelings, and motives |
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Term
| 5 Steps of Listening are... |
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Definition
RAPAR
1) Reception
2) Attention -> Intent
3) Perception
4) Assignment of Meaning
5) Response |
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Term
| Ways that empathetic listening affects interpersonal relationships |
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Definition
- clears up misunderstandings
- reduces potential irratation
- decreases prejudice
- increases trust
- decreases negative assumptions |
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Term
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Definition
| ability to honestly express your opinions, feelings, attitudes, and rights - w/o undue anxiety - in a way that doesn't infringe on the rights of others |
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Term
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Definition
Neuro-Linguistic Programming, a model of communication and personality
- integration of func of mind (neuro) with func of language (linguistic), and the effect that this relationship has on customary behavior and expression (programming) |
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Term
| What does NLP say about the 3 ways in which we communicate our messages? |
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Definition
1) 7% words (verbal)
2) 38% tone (nonverbal)
3) 55% body language! |
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Term
| What are the sensory modalities or representation systems discussed in NLP? |
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Definition
| Visual, Auditory, Kinesthetic, (+ internal dialogue, but this is supplementary) |
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Term
| What is Social Competence? |
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Definition
| possessing or using the ability to integrate thinking, feeling, and behavior to achieve tasks within the framework of society |
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Term
| What is the difference between Assertiveness and Aggressiveness? |
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Definition
| In aggression, you don't care about other ppl's feelings. In assertiveness, you are expressing your ideas/beliefs w/o stepping on ppl's toes |
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Term
| How are culture and language interrelated? |
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Definition
| different cultures interpret varying language communication methods differently |
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Term
| What commonalities do we find in societies when it comes to social competence? |
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Definition
1) Establishing and maintaining positive social relationships
2) Refraining from harming others
3) Supporting peer groups, families, schools, workplaces, and communities
4) Striving to enhance and protect health
5) Abstaining from behaviors w/ serious personal or extended negative consequences |
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Term
| What types of people are most effective in regards to social competence? |
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Definition
People who show...
-independent learning
-physical development
-self-direction
-personal accountability
-economic-vocational activity
-functional assessment |
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Term
| What are the elements of Conveying a Message? |
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Definition
1) Fully understand your own msg.
2) know your audience
3) anticipate reactions
4) guage & modify for circumstantial factors |
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Term
| How are social identities influenced? |
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Definition
| by one's inGroup members (also by Role, Demographic, Affiliation, Occupation, Stigma) |
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Term
| How does anxiety play a part in communication skills? |
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Definition
| high anxiety -> elevated uncertainty -> less motivation to communicate |
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Term
| What does the term "vocalization" refer to? |
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Definition
| usage of silence (in conversations) |
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Term
| What is the Argument Culture and what does it mean to take a combative approach? |
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Definition
| urging an advesarial stance on everything we encounter (opposition is necessary for any action) |
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Term
| What is the Non-Defensive Model of behavior? |
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Definition
| ppl choosing to absorb the situation, ask questions, make rational conclusions, and then craft a response |
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Term
| What can management do to help "level the playing field" when it comes to group projects? |
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Definition
-understand and accomodate diff. communication styles
-round table, everyone gets a say
-authority figure expresses opinion last |
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Term
| Is conflict a natural process with both positive and negative effects? |
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Definition
| YES! Learn from conflicts to prevent them next time. |
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