Term
| You replace a customer's HDD with a Single Ended SCSI system using approximately eight meters of cables in the SCSI system. After this installation the peripherals have stopped functioning. What do you suspect? |
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Definition
| single ended SCSI systems dont work if the total cable lengh exceeds 6 meters. |
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Term
| A 1xx POST error code indicates a problem with the: |
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Definition
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Term
| User Maria calls you to complain that her system is totally dead today. It was working fine when she left the last evening. Which of the following must you check first? |
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Definition
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Term
| Your client's computer refuses to connect to the network. You observe the NIC light is not ON and then use a different cable. What should you do next? |
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Definition
| Attempt to log in to the server after again observing the NIC light status |
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Term
| Sally is having a problem with the network. She cannot log on from her computer although the computer is fine. You log on from her workstation using her username and password. Everything works fine. What is most likely the problem? |
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Definition
| She is entering the username or password incorrectly. |
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Term
| You have just configured two new SCSI drives on a system board meant for ATA drives. The drives being recognized after boot up are ATA drives. What is the problem? |
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Definition
| The BIOS is not configured to boot from the SCSI drives |
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Term
| You have just purchased a computer running Win 2000 with the following configuration. Every time the system is powered ON it keeps rebooting automatically. What could the problem be? ATX Main board Two Pentium 4 - 1 GHz, 200W Power Supply |
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Definition
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Term
| Your HDD does not respond upon powering ON your computer. What is the most likely problem?: |
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Definition
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Term
| A 3xx POST error code indicates a problem with: |
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Definition
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Term
| You boot your PC and don't hear the usual single beep. What should you check first? |
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Definition
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Term
| Silicon lubricant is used with which of the following? |
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Definition
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Term
| A 4xx, 5xx, or 24xx POST error code indicates a problem with: |
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Definition
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Term
| When using a common pencil eraser, you should be careful to rub __________ the outer-edge of the board or connector to prevent damage to the contacts. |
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Definition
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Term
| Your server room has become warm all of a sudden. Which of the following must you check? |
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Definition
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Term
| A POST error code of 6xx indicates a problem with the: |
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Definition
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Term
| You switch on your PC and get no display. You are sure the monitor is ok. Which order would you follow for troubleshooting this problem? |
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Definition
| Check that PC and monitor are plugged in, check that monitor brightness is turned up, check that PC fan is running. |
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Term
| Which of the following is a reason to avoid putting magnetic tapes on top of a speaker? |
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Definition
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Term
| What is the most likely consequence of a sudden power outage? |
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Definition
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Term
| A parity error usually indicates a problem with which of the following? |
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Definition
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Term
| A 17xx POST error code indicates a problem with: |
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Definition
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Term
| You are unable to download the desired software from the Internet and suspect your network connection. Which of the following will help you to ascertain the problem? |
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Definition
| Check the NIC card for link light activity. |
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Term
| How would you work around the error message "non-system disk error" ? |
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Definition
| A non-bootable floppy was left in the floppy disk drive. Remove it and press any key |
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Term
| A client computer is sensitive to fluorescent light and refuses to boot when this light is on. What do you suspect? |
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Definition
| he cable is routed adjacent to the light |
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Term
| A 2xx POST error code indicates a problem with: |
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Definition
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Term
| Your monitor screen is a light green color, what could be the problem? |
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Definition
| A pin is bent on the video cable connector |
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Term
| A customer has complained that during a certain time of day, a user's client PC cannot connect to or log in to the server. No one else seems to be experiencing difficulty. What is the first step in troubleshooting the problem? |
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Definition
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Term
| You buy a computer running Win 98 with the following configuration: Pentium MMX 233 MHz Intel Processor, 5 GB HDD, 16MB RAM,FDD etc. You observe that the system is too slow. What do you suspect? |
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Definition
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Term
| The fan on the power supply has stopped. Everything else seems to be working. What is the likely cause for this problem? |
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Definition
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Term
| You install a SCSI 2 Ultra host adapter with 4 drives. After you bring up the system you notice that only 2 drives are detected. What is :the likely cause for this problem? |
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Definition
| The hard drives have been configured with the same SCSI ID |
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Term
| In the event of a power outage, what is an UPS designed to do? |
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Definition
| Allows the computer to shut down safely |
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Term
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Definition
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Term
| During POST you hear one short beep. What does this signify? |
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Definition
| Post completed successfully |
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Term
| You have shifted your Windows XP machine using an optical mouse to a new glass top table. Now the mouse stops responding, but you do not see any related error messages either during boot up or in the device manager. What is the likely cause for the problem? |
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Definition
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Term
| What hardware/software must support the plug-and-play concept to ensure that it works properly when peripheral devices are installed on a server? (Select three) |
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Definition
Plug-and-play operating system
Plug-and-play peripheral device
Plug-and-play system BIOS |
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Term
| Which of the following Ids will you choose for the SCSI device that you are planning for a boot device? |
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Definition
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Term
| State True or False: A SCSI host adapter must have a SCSI driver that follows the same standard as the SCSI drivers on the peripherals. |
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Definition
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Term
| From the perspective of an end user, what makes the ATX different from the AT? |
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Definition
| Power button is electrical not mechanical |
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Term
| Why use several fans on devices inside case? (Choose two.) |
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Definition
Better circulation
Lowers the temperature inside the case |
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Term
| Which of the following is used to terminate a SCSI system? |
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Definition
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Term
| You add a SCSI tape drive to a computer already having a few SCSI devices. You assign it a unique ID and then bring up the system. You notice the tape device does not function. What is the likely cause for this problem. |
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Definition
| The SCSI chain was not terminated |
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Term
| Your computer has one SCSI hard drive and one IDE/ATA hard drive. Which of the following is the default boot hard drive? |
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Definition
| IDE, but SCSI can be made the default boot drive |
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Term
| You are getting ready to install a SCSI host adapter that came pre-configured from the vendor with a SCSI ID of 1. What SCSI ID should you set the host adapter to? |
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Definition
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Term
| You bring up a newly installed server for the first time; however, none of the devices on the SCSI bus are recognized. What is the problem? |
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Definition
| The SCSI bus was not properly terminated |
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Term
| You want to upgrade from your current SCSI technology to one with a higher throughput and longer bus length. Which is the fastest technology with the longest bus? |
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Definition
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Term
| Which of the following is the maximum allowed length for a Single ended SCSI system? |
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Definition
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Term
| While combining SCSI hard drive, CD-ROM drive and tape drive to assemble a new computer. What factors should you keep in mind while choosing the SCSI IDs for these components? |
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Definition
| The hard drive should get the lowest ID |
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Term
| What is the maximum number of devices supported ona single IDE controller? |
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Definition
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Term
| Which motherboard types accept 5 pin DIN keyboard connectors? (Choose two)? |
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Definition
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Term
| What type of CRT is 1024 x 768 in 8-bit (256-color) mode? |
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Definition
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Term
| Why do Hard drives require Int 13h? |
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Definition
To support a large hard drive
NOTE
Hard disk drives larger than 8.4 GB require a BIOS that supports enhanced interrupt 13h extensions for very large drives. Which method is used will depend on the system's age, operating system and the drive in question. |
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Term
| What is the main difference between an ATA/33 and ATA/66 cable? |
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Definition
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Term
| The primary HDD on an IDE channel is recognized with the help of? |
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Definition
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Term
| Given two ATAPI devices, what determines which device will be the master drive? |
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Definition
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Term
| What connectors are used on SCSI cables? (Choose all that apply.) |
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Definition
50 Pin Centronics
Mini 68 |
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Term
| What is a feature of Enhanced IDE? |
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Definition
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Term
| Your computer has a SCSI hard drive. You want to add another internal SCSI hard drive, to increase the storage capacity of your computer. Where should you connect the second SCSI hard drive? |
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Definition
| To an open SCSI port on the computer |
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Term
| Modern CD-ROM drives typically have which of the following interfaces?: |
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Definition
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Term
| You are about to install a second IDE hard drive in a PC that has only one IDE adapter. Your first hard drive will still be the boot drive. How should the second drive be configured? |
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Definition
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Term
| In a computer with two drives on the primary IDE channel, where should you connect a ATA CD-ROM drive? |
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Definition
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Term
| Your Windows 2000 Server computer uses a non-Plug and Play ISA modem configured to use IRQ 5. You add a PCI modem and restart the computer. Device Manager reports an IRQ conflict between the two modems. Both modem are trying to use IRQ 5. How will you resolve this? |
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Definition
| Edit the CMOS settings on the computer to reserve IRQ 5 for non-Plug and Play devices |
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Term
| A server has just been connected to a new UPS. You pull the power plug to test the UPS, both the UPS and the server abruptly shut down. What is the most likely cause for this problem? |
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Definition
| The UPS battery was not charged |
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