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| skills knowledge, charectoristics, abilities |
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| father of scientific mgmt, time and motion studies, "one best way" |
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French Industrialist
14 principles of MGMT |
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Maslow.
Physiological
safety
love/belonging
esteem
self-actualization |
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work is distasteful, and people will attempt to aviod it whenever possible.
McGregor |
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People will be self directed and creative to meet their work and organizational objectives if they are committed to them
McGregor |
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| Between the 3 types of leadership (democratic, authoritarian, and laisse faire) found democratic is most conducive to to positive moral among employees |
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total quality management
long term process in effort to improve business by involving employees and supervisors in the process of quality control. |
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| statement of purpose for an organ. that describes who they serve, what services are provided, and how the sevices are delivered. |
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| realistic and desirable view of where an organization will be in the future |
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| principles qualities and beliefs held by an organization |
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| broad statements of intended actions |
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| direct/measurable steps to achieving goals |
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| minimizing the waste of resources |
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| Capability to achieve goals and objectives |
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| unintended tort that results in personal injury |
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| 4 elements of negligence- |
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duty
breach of duty
causation
damages |
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| invited by landowner, often pays a fee |
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| invited guest with no fee. down't benefit the land owner economically |
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| risk is inherent to activity, plantiff had knowledge, understanding, and acceptance of risk |
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| when defendants are liable for a portion of faults |
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| contracts/releases that form an agreement designed to protect the potential defendant from liability. |
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| set down by legislature, statures may origonate. |
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| aka case law. developed by judges through decisions of courts |
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| laws that limit liability for laypersons who provide assistance to someone in need. |
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| 4 step model of risk mgmt |
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identification
evaluation
treatment
implementation |
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business
government
non-profit |
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| 3 types of business organizations: |
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corporations
partnerships
sole proprietorships |
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executive
legislative
judicial |
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service
special interest
private club
professional organizations |
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found in public sector only
mostly in city government where council has ultimate authority |
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least amount of authority
serves as a liaison btw public and agency |
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| the number of people, units, etc. a manager can control effectively and efficiently at one time |
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| up and down. definity chain of command |
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| less defined chain of command. employees across lines have similar imput and work together. |
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| network of personal and formal relationships that form as people associate w/ other people in a work enviornment |
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