Term
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Definition
| an example of an inherent process in a software product licensed by SAP AG Corporation (German). Provides hundreds of programs. |
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Definition
| the processes for using the application are built into the system |
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Term
| Customer relationship management CRM |
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Definition
| application that tracks all interactions with the customer from prospect through follow-up service and support. |
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Definition
| marketing and sales, customer acquisition, relationship management, and loss/churn. |
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Term
| enterprise resource planning ERP applications |
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Definition
| provide even more integration than CRM. Integrates the primary value chain activities with human resources and accounting. Are truly enterprise-wide. Track customers, process orders, manage inventory, pay employees, and provide general ledger, payable, receivables, and other necessary accounting functions. Represents the ultimate in cross-functional systems. |
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Definition
| in an ERP product, a comprehensive set of inherent processes for organizational activities. |
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Term
| enterprise application integration (EAI) |
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Definition
| applications that support cross-functional buisness processes by integrating existing functional applications. Unlike CRM or ERP, the organization need not replace existing applications; instead layers of software are created to integrate those applications. |
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Definition
| Most organizations are endorsing BPM and SOA and will gradually move their processes into the BPM framework as they evolve their applications to provide services using SOA standards. |
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Definition
| a network of organizations and facilities that transforms raw materials into products delivered to customers. |
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Term
| Supply chain profitability |
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Definition
| the difference between the sum of the revenue generated by the supply chain and the sum of the costs that all organizations in the supply chain incur to obtain that revenue |
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Definition
| a phenomenon in which the variability in the size and timing of orders increases at each stage up the supply chain, from customer to supplier. |
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Definition
| the dollar value of goods exchanged in a given period of time. |
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Term
| lead/prospect-generation applications |
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Definition
| include those used to send both mail and email. a sales and marketing app |
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Term
| Lead-tracking applications |
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Definition
| record lead data and product interests and keep records of customer contacts |
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Term
| customer-management application |
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Definition
| to obtain additional sales from existing customers. |
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Term
| product and brand management applications |
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Definition
| most common functional applications in marketing, records of past sales are imported from order processing or accounts receivable systems and compared to projections and other sales estimates. sale trends? |
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Definition
| especially prominent for nonmanufacturers, such as distributers, wholesalers, and retailers. Concerned the management of finished-goods inventory and the movement of goods from that inventory. |
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| manufacturing applications |
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Definition
| facilitate the production of goods; include inventory, planning, scheduling, and manufacturing operations. |
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Term
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Definition
| support inventory control, management, and policy. |
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Term
| just-in-time JIT inventory policy |
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Definition
| seeks to have production inputs delivered to the manufacturing site just as they are needed. |
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Term
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Definition
| a list of materials that comprise a product |
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Term
| master production schedule MPS |
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Definition
| a plan for producing products, to create MPS company analyzes past sales levels and makes estimates of future sales. |
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Term
| push manufacturing process |
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Definition
| company pushes the products into sales(and customers) according to the MPS. |
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| pull manufacturing process |
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Definition
| products are pulled through manufacturing by demand. |
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Term
| materials requirements planning MRP |
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Definition
| an app that plans the need for materials and inventories of materials used in the manufacturing process. |
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Term
| manufacturing resource planning MRP II |
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Definition
| a follow-up to MRP that includes the planning of materials, personnel, and machinery. |
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Term
| human resource applications |
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Definition
| support recruitment, compensation, assessment, development and training, and planning. |
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Definition
| general ledger, financial reporting, cost accounting, budgeting, accounts receivable, accounts payable, cash management, treasury management |
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Definition
| the buying and selling of goods and services over public and private computer networks |
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Definition
| those that take titles to the goods that they sell, buy goods and resell them |
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Definition
| those that arrange for the purchase and sale of goods without ever owning or taking title to those goods. |
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Term
| B2C or business-to-consumer |
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Definition
| type of merchant company, e-commerce concerns sales between a supplier an a reatil customer(the consumer) |
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Definition
| where consumers enter and manage their orders. Amazon.com, rei.com |
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Definition
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| B2G business to government |
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Definition
| sales between companies and government agencies. |
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Term
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Definition
| match buyers and sellers by using e-commerce version of a standard auction |
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Definition
| provide goods and services at a stated price and arrange for the delivery of goods, but they never take tutle |
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Term
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Definition
| a type of clearinghouse that matches buyers and sellers; the business process is similar to that of a stock exchange, and buyers make offers to purchase over the same exchange. |
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Definition
| elimination of middle layers in the supply chain |
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Term
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Definition
| measure the amount that demand rises or falls with changes in price |
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Definition
| in e-commerce, a conflict, that may result between a manufacturer that wants to sell products directly to consumers and the retailers in the existing sales channels. |
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Term
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Definition
| in e-commerce, a conflict that may result when manufacturers offer products at prices lower than those available through existing sales channels. |
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Term
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Definition
| logistical representation of the structure of the data, contains both a description of both the data and the relationships among the data, akin to a blueprint |
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Term
| entity-relationship (E-R) data model |
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Definition
| most popular technique for creating a data model, developers describe the content of a database by defining the things (entities) that will be stored in the database and the relationships among those entities. |
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Term
| Unified Modeling Language UML |
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Definition
| less popular tool for data modeling |
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Term
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Definition
| some thing that the users want to track. (Order, customer, salesperson, and item ) |
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Term
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Definition
| describe characteristics of the entity (order Number/order date) |
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Term
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Definition
| an attribute whose value is associated with one and only one entity instance |
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Term
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Definition
| entities have these, order with customer entity and salesperson entity. |
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Term
| entity-relationship E-R diagrams |
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Definition
| used by database designers, all other entities on one type are represented by a single rectangle, a line is used to represent a relationship between two entities. |
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Term
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Definition
| the little line, shorthand for the multiple lines between (department and Advisor) |
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Term
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Definition
| relationships because one department can have many advisors |
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Term
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Definition
| one advisor can have many students and one student can have many advisors |
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Term
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Definition
| A type of entity relationship diagram that uses a crow's foot symbol to designate 1:N relationship |
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Term
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Definition
| max number of entities that can be involved in a relationship. Common ex are 1:N, N:M, and 1:1 |
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Term
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Definition
| the minimum number of entities that must be involved in a relationship |
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Term
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Definition
| the process of converting poorly structured tables into 2 or more well-structured tables. |
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Term
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Definition
| in a database, the situation that exists when data items disagree with one another. An ex is 2 dif names for the same customer |
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Definition
| a classification of tables according to their characteristics |
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Definition
| self-describing collection of integrated records |
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Definition
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Definition
| bytes are grouped into these |
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Definition
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Term
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Definition
| columns or fields are grouped into these |
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Definition
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Definition
| group of similar rows or records |
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Term
| Access' DBMS (database management system) |
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Definition
- create tables used to store data
-create forms used for data entry and online display
- enter data directly into tables or via formatted forms
-output info from the tables via forms, queries, and reports. |
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Term
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Definition
| simply the original means of collecting data |
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Term
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Definition
| table structure, first step in starting a new database is to set up this |
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Definition
| tables, queries, forms, and reports |
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Term
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Definition
| allows you to see the data stored in a table |
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Term
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Definition
| allows you to see the metadata setup for the table: the field names, data types and other settings that control many aspects of your database. |
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Term
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Definition
| define various characteristics of a field |
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Term
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Definition
| two characters means they are collecting state abreviations only |
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Term
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Definition
| >LL- means two letters must be entered and shifted to capitol letters |
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Term
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Definition
| set to VA - only those living in Virginia |
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Term
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Definition
| if a new record is entered, a value must be entered in the required field or an error message will display |
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Term
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Definition
| set these rules and messages |
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Term
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Definition
| symbols which identify the number of records that can participate in the relationship |
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Term
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Definition
| ex: if i delete a customer record, then Access will automatically delete all related order records. |
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Term
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Definition
| created to collect data,format these so tht it meets out exact data entry needs |
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Term
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Definition
set of instructions that specifies:
-which data items will appear in the output
-what the order of those items should be
-any calculations performed on the data
-formatting to be applied to the selected data |
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Term
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Definition
| bottom portion of the the Query Design View |
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Term
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Definition
| used to put the records in order first |
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Term
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Definition
| used to determine the proper order for those two records |
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Term
| To limit output to a subset of records, |
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Definition
| we must use the criteria row of the Query Grid |
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Term
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Definition
| controls whether a column in the query grid will be displayed |
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Term
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Definition
- used to represent a single unknown character
-used to represent one or more unknown characters |
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