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3S251 1-1
CDC 3S251 Volume 1 Chapter 1
120
Education
Professional
11/01/2006
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Term
001. How do you identify work center requirements?
 Definition
Determine the task requirements of the work center and match them against the skills and knowledge of the individuals assigned to the work center.
Term
001. What does identifying work center requirements provide?
 Definition
Information that is needed to design, develop and implement effective cost-efficient training programs that meet individual and work center needs.
Term
001. What does a mission statement provide?
 Definition
An overall snapshop the the organization's goals and capabilities.
Term
001. What are the three main parts of a mission?
 Definition
Purpose, products, and customers.
Term
001. What are the defining questions of the purpose part of a mission?
 Definition
Why does the work center exist? How does the work center fit into the organization? What are the work center's responsibilities?
Term
001. What are the defining questions of the products part of a mission?
 Definition
What does the work center produce?
What service does the work center provide?
Term
001. What are the defining questions of the customers part of a mission?
 Definition
What are the benefits of the work center's activities? Who uses the work center's products or services? What does the customer do with the sork center's products or services?
Term
001. What are work center task requirements?
 Definition
All tasks required to do all the jobs, taskings, and day-to-day routine happening in the work center.
Term
001. What do work center task requirements include?
 Definition
recurring and nonrecurring, special, and contigency tasks.
Term
What forms the basis for all required unit training?
 Definition
Work center tasks.
Term
001. During a mission analysis, what doe the supervisor identify?
 Definition
All tasks being performed in the work center and any task which may be required but previously overlooked.
Term
001. What is a mission analysis also called?
 Definition
Training needs assessment.
Term
001. What determines your training needs?
 Definition
The difference between "what should be trained" and "what is currently being trained".
Term
001. What does a needs assessment include?
 Definition
Looking at tasks performed as part of the daily routine and tasks performed infrequently, including additional duties, contingency tasks and special work requirements.
Term
001. What are additional duty tasks?
 Definition
Support type tasks needed to do the mission.
Term
001. Provide examples of additional duties.
 Definition
Supply, training, publications, administration, building custodian, and safety.
Term
001. What are contingency tasks?
 Definition
Duties needed during actual war conditions.
Term
001. Provide examples of contingency tasks.
 Definition
Working in battlefield conditions, wearing chemical gear, and performing duties in shelters.
Term
001. What are special work requirements?
 Definition
Tasks needed at the spur of the moment or when special situations arise.
Term
001. What are the most common sources of information used to identify work center tasks?
 Definition
Existing documents, Interviews, and Questionnaires.
Term
001. How do you determine the source you use to identify work center tasks?
 Definition
The scope and nature of the work center, the operational environment, and the tasks involved.
Term
001. What is the advantage of using several sources to identify work center tasks?
 Definition
Provides better work center task identification
Term
002. Name existing documents you may use to identify work center tasks.
 Definition
UMD, UPMR, AFMAN 36-2108, CFETP, STS AFJQS, Policy directives, Manuals, Handbooks, Technical orders, Position descriptions, Operational plans, SAV reports, Production records, and Mission statements.
Term
002. What are the two manning documents useful to a UTM?
 Definition
The Unit Manning Document (UMD) and the Unit Personnel Manpower Document (UPMR)
Term
002. How is the UMD used to manage manpower requirements?
 Definition
Used to idenfify manpower positions assigned to the unit, position numbers, rank requirements, skill-level requirements, and number authorized.
Term
002. What is the purpose of the UPMR?
 Definition
The UPMR assists personnel specialists in position number management, monitoring unit manning, and controlling incoming and intra-unit assignments.
Term
002. Why is the UPMR more user-friendly than the UMD?
 Definition
It matches names to manpower positions.
Term
002. Why is AFI 36-2108 a good starting point for identifying generic information and tasks performed in an AFSC?
 Definition
It describes the duties, responsibilities, knowledge and skills of each AFSC.
Term
002. What does part one of the CFETP consist of?
 Definition
The educationa and training plan requirements for the specialty, and an individual career training timeline.
Term
002. What is part two of the CFETP?
 Definition
The Specialty Training Standard (STS)
Term
002. What information does the STS provide?
 Definition
Tasks applicable to an AFSC, tasks taught in tech school and CDCs, and level of task performance.
Term
002. What is an AFJQS?
 Definition
A comprehensive task list prepared by the AFCFM for a particular job type, duty position or defense position.
Term
002. What is the purpose of an AFJQS?
 Definition
Standardize upgrade and qualification training.
Term
002. Where can you locate an AFJQS?
 Definition
Under "Qualification Standards" in the Air Force electronic publications master catalog.
Term
002. When do you use an AFJQS in place of an STS?
 Definition
When an individual is assigned to a specific duty position or piece of equipment for which the AFJQS was developed.
Term
003. What are two tools used to identify work center/duty position requirements?
 Definition
SME interview and questionarre.
Term
003. What is the best source of information for identifying work center requirements?
 Definition
The person on the job.
Term
003. Define SME
 Definition
A specialty expert who knows the career field's needs and requirements.
Term
003. What are the two qualifications of a SME?
 Definition
Field expertise and rRecent job experience.
Term
003. What may you need to do to identify 100% of the tasks required for a work center?
 Definition
Interview several people.
Term
003. What are the steps in preparing for an interview?
 Definition
Researching, developing questions, setting up the interview, and preparing the room.
Term
003. What is the first step in researching for an interview?
 Definition
Review mission statements to determine the basic mission the unit and its work centers.
Term
003. Where can you find information about organizations and their missions?
 Definition
Air Force Mission Directives (AFMD).
Term
003. What are some resources used for researching an interview?
 Definition
Mission statements, training standards, applicable directives, AFMAN 36-2108, AF Form 1378, Base operation plan (OPlan), OPR for contingency tasks (like CE/Prime BEEF), past production trends, and SAV/IG reports.
Term
003. What action do you take if there is a discrepancy between the AF Form 1378, Civilian Personnel Position Description, and what is actually done on the job?
 Definition
Contact the position classification specialist at the local Civilian Personnel Office (CPO).
Term
003. Make sure interview questions are...
 Definition
Specific and pertain to the interview.
Term
003. When developing interview questions, how do you avoid "yes" or "no" answers?
 Definition
Ask how, why, when, etc.
Term
003. How do you arrange interview questions?
 Definition
In a logical sequence according to the order in which tasks are completed.
Term
003. What do you do when setting up an interview?
 Definition
Get a list of qualified people, determine how many SMEs to interview, schedule the interview, provide a list of questions or tasks, and give the SME time to prepare.
Term
003. What information do you give the SME when scheduling an interview?
 Definition
Where, when, how long, and the reason for the interview.
Term
003. What is done to prepare the room for an interview?
 Definition
Inspect the room for cleanliness and lighting. Ensure all necessary materials are in place. Be at the room earlier than the scheduled time.
Term
003. What is the purpose of an interview?
 Definition
To gain information from the experts.
Term
003. How should interview questions be asked?
 Definition
Speak clearly, distinctly, and with enough force in your voice to be heard and understood.
Term
003. Why should you give a SME your phone number at the conclusion of an interview?
 Definition
In case they remember other information later.
Term
003. When should you end an interview?
 Definition
At the agreed upon time.
Term
004. What are the three sections of a questionaire?
 Definition
Instructions, background information sheet, and questions.
Term
004. What may happen if questionaire instructions are vague?
 Definition
The person may get confused and discard the questionaire.
Term
004. How should questionarie instructions be written?
 Definition
Clear, concise, and to the point.
Term
004. What information should be asked for on the background information portion of a questionaire?
 Definition
Skill level, time in AFSC, and job title.
Term
004. What is the purpose of a questionaire?
 Definition
To determine what tasks are accomplished on the job.
Term
004. What are the two types of questionaire questions?
 Definition
Selection and supply.
Term
004. When would you use close-ended questions on a questionnaire?
 Definition
When you know the basic tasks performed but not in which duty position.
Term
004. What is the advantage of close-ended questions?
 Definition
They are easier to tabulate and interpret.
Term
004. When would you use open-ended questions on a questionnaire?
 Definition
When you are not sure you have identified all the tasks required on the job.
Term
004. What are the advantages and disadvantages of open-ended questions?
 Definition
Advantage: may provide more information beyond the scope of the original question.
Disadvantage: vague answers, poor grammer or penmanship.
Term
005. How does the supervisor identify tasks required in a work center and who does which tasks?
 Definition
By developing an MTL.
Term
005. What is training capability?
 Definition
The ability to support training requirements.
Term
005. What are some problems that may affect training capability?
 Definition
New personnel in one-deep positions.
Lack of trainers, equipment, or references.
Term
005. What does an MTL identify?
 Definition
All tasks performed in a work center.
Term
005. How can an MTL be broken down?
 Definition
Tasks required for a particular job or skill level.
Term
005. What should you remember when developing a MTL?
 Definition
Keep it simple.
Term
005. What are the three training standards you can use to develop a MTL?:
 Definition
CFETP, AFJQS, amd AF Form 797.
Term
005. What information can be found in the CFETP?
 Definition
All training requirements for an AFSC,
tasks mandatory for skill level or position qualification, career path, and MAJCOM requirements.
Term
005. How are CFETP developed?
 Definition
By SMEs from all MAJCOMs during a UT&W.
Term
005. What is a contract between AETC and using commands, that determines what is taught in tech school and CDCs?
 Definition
CFETP
Term
005. What is the AF Form 797 used for?
 Definition
To identify required local tasks not listed in the CFETP or AFJQS.
Term
005. What are the steps in developing an AF Form 797?
 Definition
1. Task and title
2. Subtasks required
3. Technical references
Term
005. What is a task?
 Definition
An observable and measurable unit of work with a definite beginning and end.
Term
005. What is a duty?
 Definition
An action broad in meaning and consisting of numerous actions.
Term
005. What is a subtask?
 Definition
A small portion of another action which helps achieve a task.
Term
005. Describe a proper task title.
 Definition
An action verb that describes exactly what is to be accomplished followed by an object that describes what is being worked with.
Term
005. What are the two ways to list TRs on an AF Form 797?
 Definition
After each task, or after each subtask.
Term
005. How are tasks and subtasks numbered?
 Definition
Arabic numerals, in sequence, and separated by periods.
Term
006. What are the four levels you can elevate a training capability problem to?
 Definition
Work center, UTM, BETM, MAJCOM, and FM.
Term
006. Where would you first look for potential trainers?
 Definition
Manning documents
Term
006. What action would you take if manning levels are causing training problems?
 Definition
Contact the manpower office to ensure authorizations are correct and filled.
Term
006. What determines a lack of training capability?
 Definition
No one is available to train an individual.
Term
006. What action would a BETM take to resolve a training capability problem?
 Definition
Use MILPDS or PCIII to determine if any one on station holds a specific AFSC.
Term
006. What TSC is used when you cannot solve a training capability problem?
 Definition
P
Term
006. How do you route a TSC P action?
 Definition
Submit an AF Form 2096 with an explanation of the training capability problem through unit, base, MAJCOM training managers to the functional.
Term
006. How can training capability problems be resolved at the MAJCOM level?
 Definition
Mobile Training Teams, TDY, and
equipment loans.
Term
007. How are duty position shortfalls determined?
 Definition
Compare applicable training standards to current assignment situation.
Term
007. Who must authorize automated training records?
 Definition
AFCFM
Term
007. Who usually recieves an initial evaluation?
 Definition
Recent formal school grads and reassigned personnel.
Term
007. What is the purpose of evaluating formal school graduates?
 Definition
Evaluate effectiveness of training recieved, and adjust the training program.
Term
007. How do you conduct an initial evaluation?
 Definition
Compare the individual's qualifications to the work center requirements. The unqualified tasks are the individual training requirments.
Term
007. How does the supervisor assign tasks?
 Definition
Based on the number and types of personnel who are assigned to the work center.
Term
007. How does the supervisor review projected gains and losses?
 Definition
Using the UMD.
Term
007. What is on of the biggest problems with accomplishing training?
 Definition
Finding time for training.
Term
007. What do you do when mission requirements prevent training?
 Definition
Have trainees abserve the task being accomplished.
Term
007. What is the advantage of getting trainees involved?
 Definition
It motivates them to learn.
Term
007. What is the key to scheduling training during high workloads?
 Definition
Be as flexible as possible.
Term
007. What are the advantages of job rotation?
 Definition
Offset personnel losses
Avoid boring repetition
Term
007. How do you define work center training requirements?
 Definition
Add individual training requirements together.
Term
007. How do you help the CDC process flows smoothly?
 Definition
Gain the cooperation of the trainee and the supervisor.
Term
007. How do you make good use of the CDC briefing?
 Definition
Make sure the trainee and supervisor understand the importance of the program and their responsibilies.
Term
007. What should you do before ordering CDCs?
 Definition
Check AFIADL's "List of AFSCs with CDCs required" to confirm CDC is applicable and available.
Term
007. What should you do after you order CDCs?
 Definition
Confirm enrollment on CDSAR.
Term
007. What are the steps in conducting a CDC briefing?
 Definition
Inventory. post changes, responsibilites, and failure procedures.
Term
007. Who determines what sequence CDCs are done in?
 Definition
Supervisor
Term
007. What is done before ordering a CDC EC?
 Definition
Supervisor performs a comprehensive review then requests UTM to order the CE.
Term
007. What should the UTM do at the 10th month of CDC enrollment?
 Definition
Request a four month extension through PC III.
Term
007. How can a UTM prevent the need for CDC reactivations?
 Definition
CDSAR and diligence.
Term
007. Who approves a CDC reactivation of 90 days or less?
 Definition
Squadron commander
Term
007. Who aproves a CDC reactivation of greater than 90 days?
 Definition
Group commander
Term
007. How are CDC reactivations routed?
 Definition
Appropriate commander, BETM and AFIADL.
Term
007. How many reactivations are allowed per enrollment?
 Definition
One
Term
007. What is the reference for reactivation packages?
 Definition
AFI 36-2201, Table 8.1, line 12 and note 4.
Term
007. What should you do before you cancel a CDC enrollment?
 Definition
Ensure proper authority, justification, and documentation.
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