Term
| The sum total of ways of living developed by a group of human beings to meet biological and psychosocial needs, is best defines what? |
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| A comlex of typical behaviors or standardized social characteristics peculiar to a specific group, occupation or profession, sex, age, or social class, best describes what term? |
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| The body of customary beliefs, social forms, and material traits constituting a distinct complex of tradition of a racial, religious, or social group, best describes what term? |
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Term
| True/False: Culture is learned. |
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Term
| Name 3 of the 5 importances for dealing with cultural diversity. |
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Definition
- Demographics
- Productivity
- Changing environment
- Good management
- Personal benefits
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Term
| Prejudice, racism, and sexism are behaviors that originate in what part of life? |
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Term
| Intolerance is based on what 3 things? |
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Definition
- Ignorance
- Indifference
- Limited perception
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Term
| A biological term that classifies people with the same physical characteristics is known as what? |
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Term
| The attitude that the other gender is inferior is known as what? |
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Term
| The friction of life, an emotional energy disturbance resulting from opposing impulses created by differing perceptions, best describes what term? |
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Term
| Name 3 of the 5 main sources of conflict. |
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Definition
- Dysfunctional behavior
- Differing value systems
- Competing interest
- Information differences
- External forces
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Term
| Name 2 of the 4 basic responses to conflict as noted in the text (casebook). |
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Definition
- Give In - a Lose/Win situation
- Avoid - a Lose/Lose situation
- Compete - a Win/Lose or Lose/Lose situation
- Compromise - a mutual dissatisfaction
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Term
| Name 3 of the 5 emotional responses to conflict. |
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Definition
- Blame/defense
- Attack/counterattack
- Domination/resistance
- Right/wrong
- Win/lose
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Term
Myers-Briggs, two experts who have done extensive research with communication styles, developed what 4 communication dimensions?
(Hint: colors) |
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Definition
- Sensing-Thinking (ST) - Gold
- Sensing-Feeling (SF) - Blue
- Intuitive-Thinking (NT) - Green
- Intuitive-Feeling (NF) - Orange
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Term
| Intuitive-Feeling (NF) is associated with/given what color? |
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Term
| Sensing-Thinking (ST) is associated with/given what color? |
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Definition
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Term
| Intuitive-Thinking (NT) is associated with/given what color? |
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Term
| Sensing-Feeling (SF) is associated with/given what color? |
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Term
| Which communication dimension (color/name) is associated with making good chiefs/sheriffs? |
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Definition
| Sensing-Thinking (ST) - Gold |
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Term
| Which communication dimension (color/name) is associated with making good victim's advocates? |
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Definition
| Sensing-Feeling (SF) - Blue |
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Term
| Which communication dimension (color/name) is associated with making good road patrol officers, SWAT officers, and narcotics officers? |
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Definition
| Intuitive-Feeling (NF) - Orange |
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Term
| Which communication dimension (color/name) is associated with making good detectives? |
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Definition
| Intuitive-Thinking (NT) - Green |
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Term
Name some characteristics of the following communication dimension:
Sensing-Thinking (ST) - Gold |
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Definition
- Uses five senses to take in information
- Uses pure logic and objective reasoning
- Concrete, logical, decisive, impersonal, pragmatic, direct, analytical, and structured
- 64% of police officers are (ST) compared to 25% of the public
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Term
Name some characteristics of the following communication dimension:
Sensing-Feeling (SF) - Blue |
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Definition
- Uses five senses to process information
- Primary concern for personal and social values
- May use subjective reasoning in the decision making process
- Sociable, tactful, loyal, caring, cooperative, friendly, organized, and considerate
- 14% of police officers are (SF) compared to 29% of the public
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Term
Name some characteristics of the following communication dimension:
Intuitive-Thinking (NT) - Green |
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Definition
- Processes information through the sixth sense (intuition)
- Makes decisions based on pure logic and reasoning
- Global, precise, factual, visionary, demanding, reserved, and theoretical
- 16% of police officers are (NT) compared to 18% of the public
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Term
Name some characteristics of the following communication dimension:
Intuitive-Feeling (NF) - Orange |
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Definition
- Processes information through the intuitive process
- Makes decisions with consideration to personal values, feelings, or social values
- Creative, idealistic, friendly, charismatic, empathetic, intense, committed, congenial, and devoted
- 6% of police officers are (NF) compared to 28% of the public
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Term
| Specifically thinking ill of a person or a group without sufficient justification is known as what? |
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Term
| True/False: Prejudice = Pre Judging |
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Definition
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Term
| What are the two basic types of prejudice? |
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Definition
- Culture-Conditioned prejudice
- Character-Conditioned prejudice
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Term
| Which type of prejudice is primarily learned or acquired in the normal process of social interaction? |
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Definition
| Culture-conditioned prejudice |
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Term
| What are some characteristics of the more highly prejudiced person(s) under Culture-conditioned prejudice? |
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Definition
- Be older
- Less formal education
- Either a farmer or in an unskilled or semiskilled occupation
- Live on a farm or in a very small town
- Takes less interest in civil affairs
- Less informed on public issues
- Votes less often
- Small income
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Term
| Prejudice that is quite firmly embedded in the personality makeup, best describes which type of prejudice |
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Definition
| Character-conditioned prejudice |
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Term
| What are the 3 sources of prejudice? |
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Definition
- Unfavorable economic circumstances
- Influence of family
- An exclusionist attitude
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Term
| What are some practical outcomes of prejudice? |
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Definition
- Aversion to physical differences
- Fear and hostility to those who differ
- Intolerance to those who disagree
- Lashing out violently at minor provocations
- Spread of effect differences lead to extreme forms of conversation
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Term
| A bias-related incident, an act threatened, or attempted act by any person or group of persons against the person or property of another individual or group, which in any way constitutes an expression of hostility toward the victim because of his/her race, religion, sexual orientation, national origin, or ethnicity, is better known as what? |
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Term
| True/False: A hate crime is determined by motive. |
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